Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Rico

Chesterfield,VA

Summary

I am 20 years old currently working full time, but I have always been interested in veterinary care. I have experience with handling small farm animals, and currently have four pets including two cats, a mini black lab, and a great dane.

I like to be active and I am always willing to learn new things!

Overview

2
2
years of professional experience

Work History

Patient Care Coordinator

Vacca Family Dentistry
09.2024 - Current
  • Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
  • Addressed patient's concerns and complaints in a timely and empathetic manner.
  • Obtained informed consent and payment documentation from patients and filed in system.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.

Guest Services Concierge

Bombshell Salon
05.2024 - 08.2024
  • Oversaw reception desk, met incoming guests and escorted customers to specific destinations.
  • Scheduled appointments for customers using internal software system.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Organized stockroom shelves ensuring proper product placement according to expiration date or lot number.
  • Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.

Education

High School -

Manchester High School
Chesterfield, VA

Skills

  • Medical record requests
  • Billing statement processing
  • Healthcare documentation
  • Office administration
  • Attention to detail
  • Healthcare system navigation
  • Patient documentation
  • Animal handling & care
  • Phone & email etiquette

Timeline

Patient Care Coordinator

Vacca Family Dentistry
09.2024 - Current

Guest Services Concierge

Bombshell Salon
05.2024 - 08.2024

High School -

Manchester High School
Anna Rico