Harlie Smith
Okarche,OK
Summary
Proven track record in customer service and cash handling demonstrated at Eischen's Bar. Excelled in high-pressure environments, enhancing guest experiences through exceptional service. Skilled in team collaboration and adaptability, significantly contributing to workplace efficiency and customer satisfaction. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Shop Attendee
Eischen's Bar
Okarche, OK
09.2022 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for patrons.
Waitress
Countyline Tacos & Beer
Okarche, OK
02.2021 - 10.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Summer Lifeguard
Okarche Municipal Swimming Pool
Okarche, OK
05.2020 - 08.2021
- Administered first aid to injured guests, providing immediate care and minimizing the severity of injuries.
- Participated in ongoing training sessions to sharpen rescue techniques, CPR skills, and first aid knowledge.
- Collaborated with other lifeguards to maintain efficient rotations and optimal coverage of the pool area.
- Assisted in organizing and supervising swim lessons for children, promoting water safety knowledge and skills development.
- Helped maintain an organized storage area for rescue equipment by conducting routine inspections and inventory checks.
Education
Associate of Science - Environmental Science
Redlands Community College
El Reno, OK05.2024
High School Diploma -
Okarche High School
Okarche, OK05.2021
Skills
- Customer Assistance
- Strong communicator
- Patience and Empathy
- Cash Handling
- Opening and closing procedures
- Team Collaboration
- Complaint Handling
- Adaptability and Flexibility
Timeline
Shop Attendee
Eischen's Bar
09.2022 - 06.2024
Waitress
Countyline Tacos & Beer
02.2021 - 10.2021
Summer Lifeguard
Okarche Municipal Swimming Pool
05.2020 - 08.2021
Associate of Science - Environmental Science
Redlands Community College
High School Diploma -
Okarche High School