Anna Rittenhouse
Pell City,AL
Summary
Proven achiever with a background at Birmingham Heart Clinic, adept in enhancing patient experiences and clinic efficiency. Excels in customer service and problem-solving, demonstrated through effective patient care coordination and multitasking. Skilled in medical records management and team collaboration, significantly contributing to improved operational productivity.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Birmingham Heart Clinic
2022.01 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Completed EKGs and other tests based on patient presentation in office.
Certified Nursing Assistant
Village of Cook Springs
2021.08 - 2021.12
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Baby Sitter
Babysitters
2020.04 - 2021.05
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Sales Associate Team Leader
Pants Store
2019.01 - 2020.04
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
Education
High School Diploma -
Faith Community Christian School
Trussville, AL05.2021
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Multitasking
Timeline
Medical Assistant
Birmingham Heart Clinic
2022.01 - Current
Certified Nursing Assistant
Village of Cook Springs
2021.08 - 2021.12
Baby Sitter
Babysitters
2020.04 - 2021.05
Sales Associate Team Leader
Pants Store
2019.01 - 2020.04
High School Diploma -
Faith Community Christian School
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