Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
13
13
years of professional experience
Work History
Head of Product
Myriad Health + Fitness
07.2011 - Current
Built strong relationships with staff and clients to get the best performance out of everyone
Championed innovative solutions by encouraging open dialogue among team members and embracing experimentation.
Led teams to develop and execute customer experience and retention initiatives, resulting in increased customer life-cycle.
Streamlined internal processes to improve efficiency in delivering exceptional customer experiences consistently.
Managed and motivated employees to be productive and engaged in work.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Developed and empowered staff members to define problems and generate solutions.
User Experience Intern
Tandem Community
07.2022 - 04.2023
Conducted qualitative research to understand user needs
Designed and executed user interviews
Analyzed qualitative data to generate user needs and solutions
Generated content based on user needs
Education
Master of Public Health -
Indiana University - Purdue University Indianapolis
Indianapolis, IN
05.2024
Bachelor of Arts - Economics
Indiana University - Purdue University Indianapolis
Indianapolis, IN
05.2015
Bachelor of Arts - Sociology
Indiana University - Purdue University Indianapolis
Indianapolis, IN
05.2015
Skills
Data-driven decision-making
Problem-solving abilities
Critical Thinking
Client Relations
Team Leadership
Verbal and written communication
Strategic Planning
Project Management
Timeline
User Experience Intern
Tandem Community
07.2022 - 04.2023
Head of Product
Myriad Health + Fitness
07.2011 - Current
Master of Public Health -
Indiana University - Purdue University Indianapolis
Bachelor of Arts - Economics
Indiana University - Purdue University Indianapolis
Bachelor of Arts - Sociology
Indiana University - Purdue University Indianapolis
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