Anna Rodriguez
Pampa
Summary
Family Services Assistant 10 years with Pampa ISD , skilled in program enrollment and customer service. Fully Bilingual , Successfully connected families to vital resources, demonstrating excellent communication and teamwork. Proven ability to multitask and maintain accurate documentation while providing compassionate support to families in crisis. Committed to making a positive impact. Known for building trust, maintaining confidentially, and delivering compassionate, strengthening communication between families and service providers, and supporting program.
Overview
10
10
years of professional experience
Work History
Family Services Assistant
Pampa ISD
Pampa, TX
08.2015 - Current
- Assisted families in accessing community resources and support services.
- Coordinated intake processes for new clients, ensuring accurate information collection.
- Provided administrative support by maintaining client records and documentation.
- Assisted families in crisis by offering counseling, referrals to appropriate services, and ongoing support.
- Connected families with essential resources such as housing assistance, job training programs, childcare options, and financial aid opportunities.
- Conducted home visits to assess living conditions and provide tailored support based on the unique needs of each family.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Pampa High School
Pampa, TXSkills
- Program enrollment
- Teamwork
- Customer service
- Multitasking
- Excellent communication
- Documentation skills
- Bilingual
- Data Entry
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Family Services Assistant
Pampa ISD
08.2015 - Current
High School Diploma -
Pampa High School