Pursues opportunities that enhance creativity and professional development. Demonstrates strong interpersonal skills that promote a positive work environment. Committed to ongoing learning and effective collaboration with diverse teams.
Overview
25
25
years of professional experience
Work History
Assistant manager
See’s candy
San Jose, CA
01.2025 - Current
Led a team of 5, focusing on productivity improvement.
While working here our sales grew by 5% along with customer satisfaction and 5 star ratings.
Managed daily shop operations, ensuring smooth workflow and customer satisfaction.
Maintained quality control of inventory to optimize operations and minimize expenses.
Manager
pennylane sweets
Campbell, CA
01.2015 - 01.2025
Managed hiring, scheduling, training, payroll, ordering, customer service, and marketing to ensure smooth operations.
Led a team of 12 employees, fostering a rewarding work environment.
Developed managerial skills and confidence by addressing challenges in this role.
We were the highest-rated gelato and boba shop in Campbell, expanding into San Jose.
I started this business from scratch.
Administrative assistant
roxio
Santa Clara, CA
01.2004 - 01.2008
Managed inventory and ordering, facilitated new hire orientations and exit interviews, administered benefits, arranged travel and meetings for VP of HR, and coordinated company events.
Coordinated events that enhanced company culture and increased HR knowledge among employees.
I started out as a receptionist and worked my way up to becoming the assistant to the VP of Human Resources.
While working here I earned my HR generalist certificate.
Front desk
adecco
San Jose, CA
01.2001 - 01.2004
Executed front desk duties, managed phone inquiries, coordinated supply orders, organized events, and performed data entry to support daily operations.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Developed foundational office skills while working temporary roles at Adecco.
Education
B.F.A - Fine Arts
San Jose State University
San Jose
A.A - Liberal Arts, Business Administration
West Valley College
Saratoga, CA
Skills
Staff management
Customer relationship management
Sales growth
Event planning
Inventory management
Quality control
Cost reduction
Payroll administration
Scheduling operations
Microsoft Word
Problem solving
Bilingual
Flexible learning
Awards
Best New Start Up Business in Gelato and Candy, 2016, Yelp