Anna Ruiz
Los Angeles,California
Summary
Reliable employee seeking clerical position. Offering excellent communication and good judgment. 36 years of clerical experience in being the "go-to" person. Willingness to offer help to any office environment. Strong belief in working as a team to execute daily goals. Successful at delivering vital clerical support to co-workers as well as in customer service, in-person, via the telephone and email.
Overview
29
29
years of professional experience
Work History
Administrative Clerk
Los Angeles Police Department
Los Angeles, CA
07.2002 - 03.2018
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
- Provided direction, support and ongoing feedback to staff.
- Maintain training records for LAPD personnel. Manage training records to ensure Department and State mandates were recorded into employee records.
- Train new employees on Department databases.
Clerk Typist
Los Angeles Police Department
Los Angeles, CA
05.1989 - 06.2002
- Type and mail correspondence such as verification of employment and reference letters to Police Agencies for background purposes.
- Greet and assist applicants for completion of necessary documents prior to background interview.
- Run criminal and driving record on each applicant.
- Maintain property of reserve officers such as badges, buttons, keys etc.
Education
High School Diploma -
Woodrow Wilson Senior High School
Los Angeles, CA06.1980
Skills
- Record Sorting and Filing
- Correspondence Typing
- Administrative and Clerical Support
- Database Entry
- Outgoing Mail Preparation
Timeline
Administrative Clerk
Los Angeles Police Department
07.2002 - 03.2018
Clerk Typist
Los Angeles Police Department
05.1989 - 06.2002
High School Diploma -
Woodrow Wilson Senior High School
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