Jami Perez
Temple,TX
Summary
Dynamic administrative professional with a proven track record at Southeast Unloading, excelling in data management and customer service. Recognized for enhancing workflow efficiency and implementing effective filing systems. Strong attention to detail and problem-solving skills contributed to improved accuracy in documentation and increased team productivity.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
Southeast Unloading
Temple, TX
09.2016 - 10.2025
- Processed incoming shipments, ensuring accurate inventory records and timely updates.
- Managed data entry tasks, maintaining high accuracy and attention to detail in documentation.
- Assisted in organizing warehouse operations, improving workflow efficiency through effective communication.
- Coordinated logistics for outbound deliveries, optimizing schedules and reducing delays.
- Supported team members by training new staff on administrative procedures and systems usage.
- Implemented filing system improvements, enhancing document retrieval speed and organization.
- Developed standard operating procedures for clerical tasks, increasing consistency across workflows.
- Oversaw inventory management processes, identifying discrepancies and recommending corrective actions.
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Contributed to project success by providing administrative support to various teams as needed.
- Arranged meetings and appointments and updated records to assist management.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Improved communication between departments through effective scheduling and coordination of meetings.
- Supported auditors by efficiently compiling requested documentation.
- Boosted department efficiency with timely completion of assigned tasks.
- Proofread and edited professional documents to fix errors.
- Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.
- Processed and prepared documents such as business or government forms and expense reports.
- Ensured compliance with internal policies, conducted regular audits of office supplies and initiated reordering process.
- Coordinated meeting schedules for management, facilitating smooth operation and effective communication.
- Reduced processing times for expense reports, ensuring timely reimbursements for employees.
- Enhanced communication within office, installed internal messaging system that facilitated quick and easy exchange of information.
- Streamlined travel arrangements for executives, ensuring efficient itinerary planning and accommodation bookings.
- Improved workplace safety, conducted regular checks and reported potential hazards immediately.
- Supported HR functions, participated in recruitment process by scheduling interviews and organizing applicant information.
- Streamlined document management, implemented digital filing system that improved access and security.
- Fostered positive work culture, coordinated team-building activities that improved morale and team cohesion.
- Maintained confidentiality of sensitive information, adhered to data protection protocols diligently.
- Contributed to environmental sustainability efforts, implemented recycling programs in office that encouraged eco-friendly practices.
- Assisted in budget preparation, gathered necessary documentation and performed initial analysis to support financial planning.
- Edited documents to keep company materials free of grammar errors.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Supported staff on special assignments and ad hoc projects.
- Monitored and tracked budgets and expenses.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Created and maintained detailed records of all office activities.
- Assisted with onboarding of new employees.
- Edited and proofread documents for accuracy and completeness.
- Compiled and analyzed data to produce reports.
- Coordinated and scheduled meetings and appointments.
- Utilized office management software to record and track customer information.
- Processed incoming and outgoing mail and packages according to established procedures.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Purchased and maintained office supplies.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Increased office accessibility, organized workspace to accommodate needs of all employees, ensuring comfortable and inclusive environment.
- Strengthened vendor relations by negotiating contracts that resulted in cost savings for office supplies.
- Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
- Enhanced operational efficiency, regularly updated office procedures manual to reflect current practices and guidelines.
- Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
- Supported project management efforts, assisted in preparation of presentations and reports for key stakeholders.
- Boosted team productivity, organized weekly staff meetings to align on priorities and share updates.
Clerk
Southeast Unloading
Temple, TX
09.2016 - 10.2025
- Processed and maintained accurate records for inventory management.
- Assisted in daily operational tasks to ensure workflow efficiency.
- Coordinated communications between departments to streamline operations.
- Developed filing systems that improved document retrieval times.
- Managed scheduling and appointments to optimize resource allocation.
- Trained new staff on operational procedures and company policies.
- Implemented best practices for data entry to enhance accuracy.
- Led team initiatives aimed at improving overall productivity and morale.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
- Fostered culture of continuous improvement by suggesting and implementing process enhancements.
- Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.
- Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.
- Improved office efficiency by digitizing paper files and organizing digital records.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Improved response times to customer inquiries, implementing new filing system for quicker access to information.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Assisted in budget preparation to ensure financial efficiency within department.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
- Optimized office space usage, arranging workstations to maximize productivity.
- Supported executive decision-making by providing detailed reports and summaries of office activities.
- Maintained up-to-date employee records to assist in human resources planning.
- Enhanced communication with external vendors, ensuring timely delivery of office supplies.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
- Facilitated staff training sessions on new software, enhancing overall productivity.
- Edited documents to keep company materials free of grammar errors.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Supported staff on special assignments and ad hoc projects.
- Monitored and tracked budgets and expenses.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Created and maintained detailed records of all office activities.
- Assisted with onboarding of new employees.
- Edited and proofread documents for accuracy and completeness.
- Compiled and analyzed data to produce reports.
- Coordinated and scheduled meetings and appointments.
- Utilized office management software to record and track customer information.
- Processed incoming and outgoing mail and packages according to established procedures.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Purchased and maintained office supplies.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
Education
High School Diploma -
Temple High School
Temple, TX06.2013
Skills
Attention to detail
Clerical support
Maintaining confidentiality
Verbal and written communication
Problem-solving
Database entry
Billing and invoicing
Customer follow-up
Team collaboration
Cash management
Filing systems
Documentation and recordkeeping
Calendar coordination
Invoice processing
Interpersonal confidence
Database administration
Scheduling appointments
Spreadsheets management
Document management
Supply ordering
Scheduling and calendar management
Office supply management
Daily reporting
Data compilation
Time tracking
Meeting coordination
Correspondence preparation
Appointment scheduling
Spreadsheet tracking
Basic accounting
Word processing
Spreadsheet development
Project management
Schedule management
Complex transaction processing
Mail routing
Database maintenance
Expense reports
Information security
Travel arrangements
Typing speed
Shrink control and management
Driving sales
Taking directions
Budget support
Sales forecasting
Customer service
Time management
Multitasking
Client communication
Phone etiquette
Microsoft Excel
Task prioritization
Document filing
Document preparation
Inventory control
Workflow management
Microsoft Office Suite
Data analysis
Office equipment operation
Process improvement
Technical support
Confidentiality awareness
Report generation
Record maintenance
Phone call handling
Front desk reception
Email correspondence
Proofreading documents
Multitasking Abilities
Microsoft office
Data entry
Customer communication
Flexible and adaptable
Mail handling
Teamwork and collaboration
Professional and mature
Outgoing mail preparation
Bookkeeping
Document typing and formatting
Document review
Office machine operation
Accounts payable and receivable
Record sorting and filing
Document editing
Staff training
Software proficient
Data gathering
Inventory assessment
Conflict resolution
Bookkeeping software
Calendar management
Creative thinking
Records maintenance
Materials organization
Data entry and 10-key
Scheduling
Data recording
Information processing
Timeline
Administrative Clerk
Southeast Unloading
09.2016 - 10.2025
Clerk
Southeast Unloading
09.2016 - 10.2025
High School Diploma -
Temple High School