Anna Schneider
Undergraduate College Student
La Crosse,WI
Summary
A committed and hardworking employee with experience in processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and working hard. Enjoys working with team members in order to ensure the highest quality of service is provided for all customers.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
DPW Employee
Whitefish Bay Department Of Public Works
05.2023 - 08.2023
- Performed planting, watering, and mulching.
- Maintained parks by trimming, weeding, and general clean-up of facilities.
- Collaborated with gardeners to plan and design outdoor spaces.
Cafe Cashier and Barista
The City Market Cafe & Bakehouse
06.2022 - 08.2022
Crew Member
Dairy Queen
06.2022 - 08.2022
- Worked front register, answered questions, and collected payments.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to complete orders and achieve goals.
Cafe Cashier and Barista
The City Market Cafe & Bakehouse
04.2021 - 09.2021
- Responsible for taking customer orders, ensuring all orders are complete and correct, providing table service while delivering food, creating craft coffee drinks, teas and smoothies to order.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions.
Hostess
The Town Club
06.2020 - 08.2020
- Assigned and seated customers at tables suitable based on their needs and restaurant section rotation.
- Took reservations and to-go orders by phone and answered customer questions about accurate wait times, seating, and menu information.
- Communicated with the kitchen team to confirm cooking times, avoid worker overload and minimize customer dissatisfaction.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Documented reservations and communicated changes to guests.
Education
Bachelor of Science - Interpersonal Communication
University of Wisconsin - La Crosse
La Crosse, WI 09.2022 - Current
High School Diploma -
Divine Savior Holy Angels High School
Milwaukee, WI 01.2019 - 05.2022
No Degree -
Dominican High School
Whitefish Bay, WI 05.2001 -
Skills
Customer assistance
Stocking and replenishing
Cash register operation
Cleaning and sanitizing
Working with team members
Landscaping
Friendly, Positive Attitude
Conflict Resolution
Multitasking
Recordkeeping
Team Management
Good Telephone Etiquette
Analytical Thinking
Verbal Communication
Dependable and Responsible
Active Listening
Interpersonal Communication
Attention to Detail
Decision-Making
Timeline
DPW Employee
Whitefish Bay Department Of Public Works
05.2023 - 08.2023
Bachelor of Science - Interpersonal Communication
University of Wisconsin - La Crosse
09.2022 - Current
Cafe Cashier and Barista
The City Market Cafe & Bakehouse
06.2022 - 08.2022
Crew Member
Dairy Queen
06.2022 - 08.2022
Cafe Cashier and Barista
The City Market Cafe & Bakehouse
04.2021 - 09.2021
Hostess
The Town Club
06.2020 - 08.2020
High School Diploma -
Divine Savior Holy Angels High School
01.2019 - 05.2022
No Degree -
Dominican High School
05.2001 -
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