Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
12
years of professional experience
Work History
North Eastern Services
Orem, Utah
Day service employee
11.2024 - Current
Job overview
Executed day-to-day duties with accuracy and efficiency, ensuring smooth operations.
Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
Proposed innovative ideas and solutions that improved team collaboration and outcomes.
Driver for route and for activities
RallyStop Sinclair
Santaquin, USA
Cashier
01.2020 - 07.2024
Job overview
Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processing payments by cash, credit card, gift card, or automatic debit to ensure smooth transactions.
Maintained cleanliness of checkout area including countertops, registers, and floors to create a welcoming shopping environment.
Answered customer questions and provided store information.
Provided excellent customer service and promoted loyalty programs, enhancing customer retention and driving sales.
Completed additional responsibilities to support team operations.
Completed additional responsibilities designated by management.
Plunder Design
Payson, USA
Shipping and Receiving Clerk
10.2019 - 07.2021
Job overview
Received incoming shipments, verified quantity and quality of items against purchase orders to ensure accuracy.
Processed outbound shipments, including packing and labeling products for delivery.
Reviewed customer orders for accuracy prior to shipping goods out of the facility.
Processed outbound shipments by packing and labeling products for timely delivery.
Maintained accurate records of all goods received and distributed in the warehouse.
Ensured that stock was properly stored in designated areas according to safety regulations.
Prepared invoices for customers, ensuring accuracy prior to shipment.
Operated computers to access information related to shipping activities.
Inspected outgoing packages for damage to maintain quality standards before sealing for shipment.
Miller's Drive Thru
Manti, USA
Cashier
11.2019 - 07.2020
Job overview
Greeted customers, addressing inquiries about store products and services to enhance customer experience.
Verified customer age for alcohol and tobacco purchases, ensuring compliance with legal regulations.
Operated cash register with accuracy, processing various payment methods to facilitate smooth transactions.
Taco Time
Payson, USA
Food Service Worker/Shift Leader
11.2014 - 02.2018
Job overview
Served meals to customers in a friendly and courteous manner.
Served meals to customers, enhancing dining experience through friendly and courteous service.
Created a positive first impression by greeting customers upon entry.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Restocked condiments on customer tables.
Executed cash handling procedures during customer transactions, safeguarding financial integrity.
Followed established cash handling procedures when collecting payment from customers.
Performed opening and closing duties such as setting up workstations with necessary supplies.
Maintained order and cleanliness of work areas, ensuring compliance with health codes and promoting a safe environment.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Maintained order and cleanliness of work areas to conform with health codes.
Learned new skills to enhance team support and improve customer service.
Spearheaded initiatives for process improvement to enhance operational efficiency.
Assessed performance metrics and KPIs to pinpoint areas for improvement and executed strategic solutions.
Implemented safety protocols to maintain a secure work environment
Analyzed workflow processes to identify areas for improvement within the operation.
Supervised day-to-day workflow of employees in order to maximize productivity and quality standards.
Oversaw staffing requirements through recruitment, onboarding, and training, implementing disciplinary action as necessary.
Monitored and improved efficiency of processes, team performance, and customer service.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Enhanced morale and management communication through employee recognition initiatives and commitment to open door policy.
Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
Orchestrated team assignments, defining priorities and targets.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships. at Amazon SSD Last MileSpearheaded initiatives for process improvement to enhance operational efficiency.
Assessed performance metrics and KPIs to pinpoint areas for improvement and executed strategic solutions.
Implemented safety protocols to maintain a secure work environment
Analyzed workflow processes to identify areas for improvement within the operation.
Supervised day-to-day workflow of employees in order to maximize productivity and quality standards.
Oversaw staffing requirements through recruitment, onboarding, and training, implementing disciplinary action as necessary.
Monitored and improved efficiency of processes, team performance, and customer service.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Enhanced morale and management communication through employee recognition initiatives and commitment to open door policy.
Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
Orchestrated team assignments, defining priorities and targets.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships. at Amazon SSD Last Mile
Medical Administrative Specialist (MAS) or Administrative Officer of the Day (AOD) at Department of Veterans AffairsMedical Administrative Specialist (MAS) or Administrative Officer of the Day (AOD) at Department of Veterans Affairs