Anna Sholkova
Portland,OR
Summary
Dynamic floral assistant with expertise in floral design and client consultation at Albertsons. Successfully coordinated timely deliveries and created unique arrangements for special events, enhancing customer satisfaction. Proven ability to manage high-pressure situations with exceptional problem-solving skills, ensuring quality service during peak seasons. Committed to fostering positive client relationships.
Always provided emotional support and communications with clients through difficult times.
Overview
10
10
years of professional experience
Work History
Floral Assistant
Albersons
10.2023 - Current
- Provided assistance in setting up floral displays at weddings, funerals, and other events to ensure seamless execution.
- Assisted lead florist with designing unique and creative floral displays for special events and occasions.
- Coordinated delivery schedules with drivers to guarantee timely arrival of arrangements while minimizing transportation costs.
- Assisted with funeral and wedding designing and customer communications.
- Provided support during peak seasons by efficiently multitasking between multiple responsibilities without compromising quality or timeliness of deliveries.
- Utilized strong time management skills to delicately balance heavy workloads during busy holiday seasons, effectively meeting customer expectations.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
Volunteer
Providence Health & Services
10.2014 - 06.2015
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding.
- Enhanced patient experience by providing compassionate care and assistance during hospital visits.
- Complied with HIPAA standards to confidentially maintain patient medical information.
Education
Associate of Applied Science - Gerneral
Portland Community College
Portland, ORCertificate - Computer Information Science
Portland Community College
Portland, ORSkills
- Product inventories
- Workspace maintenance
- Flower identification
- Client consultation
- Customer support
- Floral design expertise
- Customer emotional communication
- Teamwork
- Problem-solving
- Customer service
Languages
English
Native or Bilingual
Russian
Professional Working
Timeline
Floral Assistant
Albersons
10.2023 - Current
Volunteer
Providence Health & Services
10.2014 - 06.2015
Associate of Applied Science - Gerneral
Portland Community College
Certificate - Computer Information Science
Portland Community College
Similar Profiles
Ana Maria TorresAna Maria Torres
Fresh Cut Clerk at AlbersonsFresh Cut Clerk at Albersons
Linda WalkerLinda Walker
NA at AlbersonsNA at Albersons
Nevaeh MankerNevaeh Manker
Fresh Cut Clerk at AlbersonsFresh Cut Clerk at Albersons
CRYSTAL N. LEWISCRYSTAL N. LEWIS
Policy Analyst & Adjunct Professor of Law at The Ohio State UniversityPolicy Analyst & Adjunct Professor of Law at The Ohio State University
William MeyerWilliam Meyer
Substitute Teacher, K-12 at Portland Public School DistrictSubstitute Teacher, K-12 at Portland Public School District