ANNA S. NOAKES

• Served as a key member of the Oracle Health Enterprise Communications team supporting the Department of Veterans Affairs' Electronic Health Record Modernization (EHRM) program, one of the nation’s largest healthcare technology transformation initiatives.
• Helped lead enterprise-wide communications strategy for a major technology modernization program, aligning executive leadership, clinical stakeholders, technical teams, and consulting partners across a nationwide deployment.
• Developed executive briefings, strategic communications, and decision-support materials for senior leadership, including Deputy Secretary-level deliverables recognized for clarity, accuracy, and strategic value.
• Translated complex clinical, technical, and operational information into clear, actionable communications for executives, program leaders, and frontline staff.
• Partnered with End User Engagement (EUE) teams to develop targeted messaging, change management materials, and communication strategies that supported user adoption and organizational readiness.
• Facilitated cross-functional coordination among government, vendor, and consulting stakeholders to ensure consistent messaging and alignment throughout program implementation.

• Served as the Deputy Project Manager supporting a contract focused on stakeholder engagement for the Integrated Public Alert and Warning System (IPAWS) at FEMA.
• Developed talking points, briefing binders, and slide decks for the Director to present to leadership throughout the federal government and to stakeholders throughout the United States.
• Supports the Director with rapid crisis communications in preparation and response to large scale disasters and IPAWS outages.
• Supports the Director and Branch Chief in planning and implementing a strategy to increase the quality of stakeholder communication by developing key messaging themes, interactive webinars, and educational one pagers.
• Assists in preparing for and leading internal and external stakeholder discussions, client meetings, and leadership briefings.

The Office of Unified Communications provides emergency (911) and non-emergency (311) response for the District of Columbia.

• Worked with multiple federal and district organizations to coordinate public safety efforts and communications including the Secret Service, FEMA, FBI, Capital and Park Police, the Metropolitan Police Department, DC Fire and EMS, and DC Homeland Security and Emergency Management.
• Effectively communicated complex agency efforts and situations by serving as a liaison between the media and the agency.
• Provided media interviews, conducted and scheduled interviews, pitched stories highlighting agency successes, and maintained positive relationships with prominent reporters in the District.
• Engaged prominent federal and District stakeholders to highlight the work of the agency via conferences and events.
• Oversaw and directed Director’s public appearances at Mayoral press conferences, media interviews, community meetings, and stakeholder conferences.
• Advised on and recommended specific communications events and activities designed to meet challenges of diverse internal and external audiences with varying levels of information and interests.
• Analyzed the current level of public understanding of programs and determines needs and type of information and messages.
• Drafted media responses, talking points, and memos for investigations/complaints submitted by the agency Director, Executive Office of the Mayor, and/or various stakeholder groups.

• Established strong working relationships with representatives of every District agency to ensure timely delivery of services and high levels of communication with a broad range of stakeholders.
• Served as the Public Information Officer for Mayor’s Office of Community Relations and Services by managing social media, compiling weekly talkers, attending daily calls with District Public Information Officers, flagging relevant information to leadership, providing training to the team, and more.
• Provided verbal and written briefings to the Mayor prior to attending community events to ensure she is aware of hot topic issues and potential flags.
• Served as a representative for Mayor Muriel Bowser in Ward 2 by establishing and maintaining strong relationships with community leaders, attending community events, liaising between the community and District agencies, and being an expert on all issues within the Ward.

• Developed relationships with a broad range of local elected officials and prominent members of the community to secure endorsements.
• Independently planned and executed multiple high-profile events to engage members of the community and facilitate policy discussion and support.
• Worked closely with high-level national and Virginia campaign staff on a wide range of efforts in support of the candidate.
• Wrote briefs informing the candidate and surrogates of the intricacies of Virginia politics prior to speaking engagements.

GPA: cum laude