Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANNA SOLORZANO

LAREDO,TX

Summary

Proactive Owner and Professional Barber with extensive experience in managing day-to-day business operations and delivering exceptional customer service. Skilled in client relationship building, financial management, and efficient business processes. Bringing strong technical proficiency in barber services and a commitment to client satisfaction and safety.

Overview

10
10
years of professional experience

Work History

Owner

DDK Carriers LLC
09.2020 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
  • Increased revenue by strategically expanding client base and negotiating favorable contract terms.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

Professional Barber

TDK BARBERSHOP
08.2014 - 08.2020
  • Maintained a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
  • Exhibited a high level of technical proficiency in performing various barber services, including haircuts, shaves, trims, and styling for both men and women.
  • Participated in ongoing professional development opportunities, staying current on latest trends and techniques in the industry.
  • Demonstrated strong time management skills by effectively juggling multiple clients simultaneously without compromising quality of service or attention to detail.
  • Enhanced client satisfaction by providing precise and trendy haircuts tailored to individual preferences.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Managed complex appointment schedule for high-volume client base.
  • Styled hair according to customer preferences.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Completed quality haircuts and styling for men, women and children.

Education

High School Diploma -

United High School
Laredo, TX
05.2008

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication

Timeline

Owner

DDK Carriers LLC
09.2020 - Current

Professional Barber

TDK BARBERSHOP
08.2014 - 08.2020

High School Diploma -

United High School
ANNA SOLORZANO