Anna Speratos
Farmington,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Public Services Assistant
Bethel University Library
08.2022 - Current
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Streamlined library operations by assisting in the accurate cataloging and organization of materials.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
Hostess/Server
Olivia's Organic Cafe
06.2023 - 08.2023
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
Server
Walker Methodist Highview Hills
12.2021 - 08.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Lifeguard/Swim Instructor
Farmington Community Education
12.2018 - 06.2020
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided quality instruction to students of all ages and skill levels.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Education
Bachelor of Arts - Communication Studies
Bethel University
Saint Paul, MN06.2026
High School Diploma -
Farmington High School
Farmington, MN06.2022
Skills
- Organizational Skills
- Attention to Detail
- Public Speaking
- Customer Service
- Multitasking Abilities
- Proofreading
- Strong Editing Abilities
- Social Media
Timeline
Hostess/Server
Olivia's Organic Cafe
06.2023 - 08.2023
Public Services Assistant
Bethel University Library
08.2022 - Current
Server
Walker Methodist Highview Hills
12.2021 - 08.2022
Lifeguard/Swim Instructor
Farmington Community Education
12.2018 - 06.2020
Bachelor of Arts - Communication Studies
Bethel University
High School Diploma -
Farmington High School