Anna Telford
Orem,UT
Summary
Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.
Overview
4
4
years of professional experience
Work History
Busser
Olive Garden
Provo, Utah
08.2024 - Current
- Implemented and adhered to health and safety regulations to ensure a safe dining environment.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Greeted guests with friendliness and professionalism.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Provided assistance to other bussers or waitstaff when needed.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Maintained a friendly attitude towards customers at all times.
- Organized storage areas for clean dishes and stocked linens.
- Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
Cafe Worker
Marvellous Catering
Provo, Utah
08.2023 - 06.2024
- Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
- Reviewed daily task list with employees and assigned tasks for completion.
- Restocked shelves with merchandise throughout the day as needed.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Adhered to company food, safety, quality and sanitation policies.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Rotated stock items and ingredients to maintain freshness.
- Adhered to health and safety regulations when handling food items.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Greeted customers upon arrival and provided assistance with menu selections.
- Brewed and served coffee and tea with preferred add-ins.
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Busser/Host/Drive-Thru Cashier
Via313
Orem, Utah
08.2021 - 06.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Participated in team meetings to discuss service improvements and guest feedback.
- Provided assistance to other bussers or waitstaff when needed.
- Resolved guest complaints to maintain complete customer satisfaction.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
- Adhered to sanitation guidelines when handling food and beverage items.
- Provided quick and efficient clearing of tables between courses.
- Replenished napkins, condiments, silverware and glassware as needed.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
Skills
- Health and safety
- Table clearing
- Food handling
- Customer service
- Supply restocking
- Team collaboration
- Effective communication
- Positive attitude
- Team building
- Team coordination
- Restaurant etiquette
- Food safety
- Customer satisfaction
- Multitasking
- Self motivation
- Food service
- Excellent communication
- Cleaning and sanitizing
- Menu memorization
- Dining room maintenance
Timeline
Busser
Olive Garden
08.2024 - Current
Cafe Worker
Marvellous Catering
08.2023 - 06.2024
Busser/Host/Drive-Thru Cashier
Via313
08.2021 - 06.2022