Anna Tetrault
Albany,GA
Summary
Proven leadership skills applied in diverse professional settings, driving team success and operational efficiency. Seeking to leverage extensive medical knowledge and experience to contribute effectively in a healthcare environment. Committed to continuous learning and professional development in the medical field.
Overview
8
8
years of professional experience
Work History
Customer Service
Rainey Used Cars
Albany, USA
12.2022 - Current
- Delivered tailored customer service to all guests, ensuring positive experiences.
- Answered phones promptly to resolve customer inquiries and enhance satisfaction.
- Identified and recommended improvements to enhance overall customer service quality.
- Updated customer information in the customer service database.
Customer Service
Panera Bread
Albany, USA
07.2020 - 11.2022
- Collaborated with diverse coworkers to resolve product and service issues.
- Prioritized and organized tasks to meet service goals effectively.
- Completed day-to-day duties with attention to detail and timeliness.
- Assumed leadership role for team, overseeing daily operations and guiding team members.
- Management since August 2021.
Babysitter
Mrs. Ashley Pinson
Leesburg, USA
08.2019 - 05.2020
- Ensured a safe environment by monitoring children's activities closely.
- Managed daily routines, ensuring smooth transitions and consistency in bedtime preparations.
- Assisted with homework and educational tasks to support learning objectives.
- Prepared nutritious meals and snacks for children according to dietary needs.
- Maintained positive attitude, fostering a nurturing environment through patience and understanding.
- Completed light housekeeping tasks to create organized and safe play areas for children.
Customer Service
The Health Hut
Albany, USA
07.2018 - 11.2018
- Adhered to sanitation standards in cleaning duties to support overall health and hygiene protocols.
- Maintained cleanliness in assigned areas to ensure a safe and welcoming environment.
- Managed time effectively across multiple tasks to meet daily operational needs.
Education
Associate of Science - Nursing
Albany State University
Albany, Georgia01-2024
Associate of Science - Nursing
Georgia Southwestern University
Americus, Georgia01-2024
High School Diploma -
Lee County High School
Leesburg, Georgia01-2021
Skills
- Customer service
- Effective communication
- Conflict resolution
- Team leadership
- Time management
- Task prioritization
- Adaptability to change
- Attention to detail
References
Available upon request
Hobbies and Interests
- Reading
- Engaging with the public
- Babysitting
- Dog sitting
Volunteer Experience
- Pine Bluff Baptist Church, Albany, GA, Church Camp, Vacation Bible School, Nursery
- Friendship Baptist Church of Leesburg, Leesburg, GA, Vacation Bible School, Nursery, Any activities we host
Awards
- CPR Certification, 01/18
- Completed all Healthcare pathway courses (recognized at graduation)
Timeline
Customer Service
Rainey Used Cars
12.2022 - Current
Customer Service
Panera Bread
07.2020 - 11.2022
Babysitter
Mrs. Ashley Pinson
08.2019 - 05.2020
Customer Service
The Health Hut
07.2018 - 11.2018
Associate of Science - Nursing
Albany State University
Associate of Science - Nursing
Georgia Southwestern University
High School Diploma -
Lee County High School