Anna Van Ackeren
Summary
I am a licensed Pharmacy Technician with 8+ years of customer support experience, 6+ years of insurance claim processing and pharmaceutical knowledge. Very focused and task orientated individual with excellent communication skills and eager to deepen my career development.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
02.2018 - Current
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency, and clearing a high volume of prescriptions to meet and/or surpass goals while providing patients with best care and attention.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and strict compliance to California Board of Pharmacy drug dispensing laws.
- Filed prescriptions, vaccine records, invoices, and returns by date and/or numerical order.
- Managed inventory, overstock, resolved discrepancies and kept counts accurate, put away load when drugs come in and neatly kept in alphabetical order.
- Requested and verified scripts from doctors, obtained appropriate diagnosis codes.
- Worked with all insurance companies over the phone to process claims and overrides.
- Proficiency in using pharmacy software systems and other technology relevant to pharmacy operations.
Bakery Clerk
Sprouts Famers Market
Hemet, CA
10.2016 - 05.2018
- Provided excellent customer service to foster satisfaction and loyalty.
- Minimized cross-contamination risks by consistently following safe food handling procedures.
- Memorized all recipes, prepped and baked all goods i.e. muffins, cookies, many different types of breads and rolls, pies, etc.
- Assisted bakery manager with coordinating product ordering, receiving and stocking.
- Operated ovens, proofers, bread slicers and scales.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
Education
Licensed Pharmacy Technician
California Board Of Pharmacy03.2019
High School Diploma -
Allesandro High School
Hemet12.2015
Skills
- Insurance Billing Support
- Insurance, medical, diagnosis and sig code terminolgy knowledge
- Quality Assurance and Control
- Deadline Adherence
- Filing and Recordkeeping
- Reliable, Trustworthy and Honest
- Friendly, Positive Attitude
- Workflow Optimization
- Drug Inventory Control
Timeline
Pharmacy Technician
CVS Pharmacy
02.2018 - Current
Bakery Clerk
Sprouts Famers Market
10.2016 - 05.2018
Licensed Pharmacy Technician
High School Diploma -
Allesandro High School