Anna M. Virgen
Brawley,CA
Summary
- Experienced with over 23 years of administrative clerical and technical support services in a public health setting.
- Accomplished in providing excellent customer service along with proficiency in communicating both in person or in a public setting.
- Accustomed to working in a high paced environment; experienced self-starter along with contributing to a dynamic teamwork environment.
- Knowledgeable and proficient in the use of Microsoft Office; Word, Excel, PowerPoint, Publisher.
- Accomplished and skilled in the use of all general office equipment; fax, copiers, scanners, laminators and multi telephone lines.
- Experienced with report writing and detailed documentation associated with a variety of work assignments.
- Certified Women Infant and Children (WIC) nutrition assistant for over 13 years.
- Proficient in conducting eligibility assessment to determine program options for participants.
- Skilled in public communication settings with business retail establishments, daycare centers and public schools of different age groups.
- Collaborated with various community-based organizations and coalitions along with targeted services to the Native American communities.
- Bilingual proficiency in Spanish with a multi-cultural perspective.
- Seasoned and skilled in working with a variety of customer groups and specialized in providing services to individuals with economic barriers.
- Capable of communicating with clients and their families in crisis, with a calm demeanor and professionalism.
- Organization and leadership proficiency in providing retail specialist lead duties.
Overview
28
28
years of professional experience
Work History
Data Entry Clerk
Campesinos Unidos Incorporated
06.2022 - 03.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Created and maintained data entry logs to track data entry activities.
- Improved data accuracy by meticulously reviewing and updating customer information.
- Contributed to customer satisfaction, resolving inquiries and issues with prompt data retrieval.
- Played key role in transition to paperless record-keeping, reducing environmental impact and improving accessibility.
Health Service Assistant
County of Riverside
02.1996 - 06.2019
- Conduct assessment and eligibility of customers seeking nutritional benefit program assistance
- Analyze and conduct determinations of ineligibility while providing results to participants in a professional demeanor
- Review and audit participant dietary plans, while providing counseling on healthier nutrition options
- Present nutritional classes to participants on a variety of topics related to health, breast feeding and the positive attributes of physical activity
- Provide nutritional education to children of multiple age groups in a creative setting, utilizing costumes and other training materials
- Perform daily activity reports related to the nutritional program participants and conduct a cumulative monthly report which is submitted to the lead coordinator
- Consult with retail store directors, administrative support staff and store managers at a variety of locations
- Coordinate with superintendents of schools to schedule visits and calendar nutritional education classes
- Educate parents of students on healthy nutrition options and provide guidance on proper nourishment choices for the entire family
Education
Certificate of Completion - two-year course study
Kelsey Jenney Business College
El Centro, CAHigh school Diploma -
Brawley Union High School
Brawley, CASkills
- Data entry
- Microsoft Word
- Data accuracy
- File management
- Customer Service-oriented
- Filing and data archiving
- Maintains confidentiality
- Professional and mature
Professional References
- Robert Claudio, Deputy Division Chief, Employment Development Department, Orange County Region, 714-860-8524, 714-518-2370
- Valerie Comeaux, M.P.H. Coordinator I, County of Riverside, 951-218-7265, 951-358-5385
- Lilia Granizo, Registered Dietician, County of Riverside, 951-808-7334
Professional Work History
County of Riverside, Health Service Assistant, 02/01/96, 06/30/19, Conduct assessment and eligibility of customers seeking nutritional benefit program assistance, Analyze and conduct determinations of ineligibility while providing results to participants in a professional demeanor, Review and audit participant dietary plans, while providing counseling on healthier nutrition options, Present nutritional classes to participants on a variety of topics related to health, breast feeding and the positive attributes of physical activity, Provide nutritional education to children of multiple age groups in a creative setting, utilizing costumes and other training materials, Perform daily activity reports related to the nutritional program participants and conduct a cumulative monthly report which is submitted to the lead coordinator, Consult with retail store directors, administrative support staff and store managers at a variety of locations, Coordinate with superintendents of schools to schedule visits and calendar nutritional education classes, Educate parents of students on healthy nutrition options and provide guidance on proper nourishment choices for the entire family
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Data Entry Clerk
Campesinos Unidos Incorporated
06.2022 - 03.2024
Health Service Assistant
County of Riverside
02.1996 - 06.2019
High school Diploma -
Brawley Union High School
Certificate of Completion - two-year course study
Kelsey Jenney Business College
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