Anna Leach
Van Alstyne,TX
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues.
Overview
12
12
years of professional experience
Work History
Dispatcher
Newkirk Logistics
04.2023 - Current
- Directed dispatching, routing, and tracking of 25 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Answered phone calls and responded to customer emails.
- Scheduled deliveries and pickups according to customer needs.
- Communicated with customers to provide delivery updates and resolution.
Project Manager
Euphoria Investments
02.2012 - 04.2023
- Achieved project deadlines by coordinating with contractors to manage performance.
- Prepared and submitted project invoices for review and approval.
- Maintained open communication by presenting regular updates on project status to customers.
Education
Associate of Arts - Respiratory Therapy
Southern University At Shreveport
Shreveport, LA05.1996
Skills
- Work Order Management
- Data Entry
- Customer Relations
- Dispatching Procedures
- Dispatching Field Personnel
- Customer Relationship Management
Timeline
Dispatcher
Newkirk Logistics
04.2023 - Current
Project Manager
Euphoria Investments
02.2012 - 04.2023
Associate of Arts - Respiratory Therapy
Southern University At Shreveport