Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Leach

Van Alstyne,TX

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues.

Overview

12
12
years of professional experience

Work History

Dispatcher

Newkirk Logistics
Dallas, TX
04.2023 - Current
  • Directed dispatching, routing, and tracking of 25 fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Answered phone calls and responded to customer emails.
  • Scheduled deliveries and pickups according to customer needs.
  • Communicated with customers to provide delivery updates and resolution.

Project Manager

Euphoria Investments
Wylie, TX
02.2012 - 04.2023
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Prepared and submitted project invoices for review and approval.
  • Maintained open communication by presenting regular updates on project status to customers.

Education

Associate of Arts - Respiratory Therapy

Southern University At Shreveport
Shreveport, LA
05.1996

Skills

  • Work Order Management
  • Data Entry
  • Customer Relations
  • Dispatching Procedures
  • Dispatching Field Personnel
  • Customer Relationship Management

Timeline

Dispatcher

Newkirk Logistics
04.2023 - Current

Project Manager

Euphoria Investments
02.2012 - 04.2023

Associate of Arts - Respiratory Therapy

Southern University At Shreveport
Anna Leach