Anna Wells
Fort Mitchell,KY
Summary
Adept at enhancing guest relations and streamlining operations, I leveraged problem-solving skills and time management at Big Dogs Pizza to elevate customer service standards. My experience as a Front Desk Associate and Cashier showcases my ability to maintain high accuracy levels and foster positive environments, significantly contributing to retention and satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Griffin Elite
05.2024 - Current
- Maintained cleanliness and organization of the front desk area.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
Restaurant Manager
Big Dogs Pizza
06.2021 - 08.2024
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
Cashier
SSA & Company
11.2023 - 02.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Arts - Sports Marketing
Thomas More University
Crestview Hills, KY05.2027
High School Diploma -
Lakota West High School
West Chester, OH05.2023
Skills
- Time Management
- Problem-solving skills
- Listening Skills
- Guest Relations
Timeline
Front Desk Associate
Griffin Elite
05.2024 - Current
Cashier
SSA & Company
11.2023 - 02.2024
Restaurant Manager
Big Dogs Pizza
06.2021 - 08.2024
Bachelor of Arts - Sports Marketing
Thomas More University
High School Diploma -
Lakota West High School
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