Anna Whitmer
Indianapolis,IN
Summary
I am a reliable employee who provides exceptional customer service and works well on a team. Skilled in cash management, time management, account maintenance, customer service, transaction handling, and risk management by following policy and procedures. I ask questions if I am unsure on how to proceed on something. I do not guess or assume how to complete a task or transaction. Proven record of working under pressure with accuracy and efficiency. Flexible hard worker ready to learn and contribute to team success.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Associate Personal Banker
Wells Fargo
New Prague, United States
02.2026 - 09.2026
- Assisted clients in opening checking, savings, time, business, and credit accounts to meet their banking needs.
- Built rapport to guide clients on products and services aligned with their financial goals.
- Facilitated customer teller transactions while ensuring accuracy and efficiency in service delivery.
Bank Teller/ Branch Operations Coordinator
Wells Fargo
New Prague, United States
07.2022 - 02.2026
- Managed cash, account inquiries, and customer service in high-volume banking environment, ensuring customer satisfaction and operational efficiency.
- Balanced cash boxes daily, ensuring accuracy and security of assigned cash to mitigate risk and maintain operational integrity.
- Supported branch opening and closing, document quality control, scheduling, and risk compliance.
- Reported suspicious activity to management, collaborating with supervisors on complex transactions to uphold compliance and security protocols.
Guest service leader
Kwik trip
New Prague, United States
07.2020 - 12.2022
- Delivered fast, courteous customer service to enhance customer satisfaction in busy retail environment.
- Managed multiple tasks while quickly addressing customer needs and resolving minor issues to ensure smooth operations.
- Collaborated with coworkers, completed training to improve skills, and maintained adaptability in fast-paced setting.
Restaurant Busser
Fishtale bar and grill
New Prague, United States
08.2019 - 03.2020
- Cleared tables, refilled supplies, delivered dishes and glassware, and assisted with table setup and resets to maintain smooth restaurant operations.
- Cleaned spills promptly and followed safety and sanitation procedures to ensure a safe and welcoming dining environment.
- Cleaned and sanitized tables, chairs, and dining areas for customer comfort.
- Assisted servers by delivering food and beverages to tables promptly.
- Set up and organized dining areas for special events and peak hours.
Education
High School Diploma -
IQ Academy
Fergus Falls, MN 09.2019 - 06.2021
Skills
- Banking compliance
- Fraud detection
- Transaction Processing
- Cash Handling
- Teller Assistance
- Branch Operations Support
- Accuracy
- Data Entry Efficiency
- Customer Service Excellence
- Relationship development
- Attention to Detail
- Teamwork and Collaboration
- Listening and Comprehension
- Professionalism and Courtesy
- Patience and Empathy
Timeline
Associate Personal Banker
Wells Fargo
02.2026 - 09.2026
Bank Teller/ Branch Operations Coordinator
Wells Fargo
07.2022 - 02.2026
Guest service leader
Kwik trip
07.2020 - 12.2022
High School Diploma -
IQ Academy
09.2019 - 06.2021
Restaurant Busser
Fishtale bar and grill
08.2019 - 03.2020