I am a self-motivated, reliable individual with strong customer service skills and the ability to work with a team or independently in any work environment . I have been working in customer service for over 5 years where I have grown to be well versed in. I am hoping to further my knowledge in the workplace where I can apply myself and better my skills for continuous improvement within this field
I am experienced in customer service and guest relations. Handling customer inquires as well as front of house calls and reservations. I also contribute to a positive team atmosphere during all hours to ensure customer satisfaction. I also maintain an organized reservation list and waitlist that would both satisfy both parties.
I am in charge of opening and midday cash management which includes making sure the stores safe is set and setting up cash drawers for the day. I am also in charge of inventory management which also includes ordering inventory for the store. I am proficient in memorization and crafting beverages as well as handling and taking orders. This role requires me to be comfortable working in fast paced environments wether that be early mornings or late nights.
Was responsible for processing customer payments and cash management. I was also responsible for handling groceries and being knowledgeable on food safety and contamination. I would routinely help stock aisles and perform cleaning duties.
Proficient in multitasking
Excel working in fast paced environments and with others
Able to be flexible and adapt to new environments
Strongly skilled in customer service