Anna Wisekal
West Nyack,NY
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
8
8
years of professional experience
Work History
Receptionist
Valley Cottage Animal Hospital
Valley Cottage, NY
03.2021 - Current
- Scheduled and confirmed appointments.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Processed payments and updated accounts to reflect balance changes.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Sorted incoming mail and directed to correct personnel each day.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Pulled and organized requested documentation.
- Maintained front office cleanliness and organized supplies to increase productivity.
Certified Nursing Assistant
Tolstoy Nursing Home
Valley Cottage, NY
01.2018 - 04.2022
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Used mobility devices to transport patients.
- Documented activities and recorded information in EMR system.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Engaged with patient family and friends to provide courteous visit experience.
- Delivered high level of care to every patient.
Education
High School Diploma -
Clarkstown South High School
West Nyack, NY06.2018
Associate of Arts - Music
Hunter College of The City University of New York
New York, NYLanguages
Russian
Professional
Timeline
Receptionist
Valley Cottage Animal Hospital
03.2021 - Current
Certified Nursing Assistant
Tolstoy Nursing Home
01.2018 - 04.2022
High School Diploma -
Clarkstown South High School
Associate of Arts - Music
Hunter College of The City University of New York