- Reading
- Hiking
- Baking
- Cut out poetry
Anna Wombles
Oxford
Summary
Organized and personable with positive, upbeat attitude and strong communication skills. Possesses solid foundation in office software and administrative tasks, including scheduling and document management. Committed to enhancing office efficiency and supporting team goals.
Overview
1
1
year of professional experience
Work History
Waitress
Cracker Barrell Old Country Store
04.2024 - 08.2024
- Provided exceptional customer service in fast-paced dining environment.
- Accurately processed orders using point-of-sale system.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted with menu recommendations to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled customer inquiries and resolved issues efficiently.
Truck Service Advisor
Travel Centers of America
12.2023 - 02.2024
- Assisted customers in identifying service needs and recommending appropriate solutions.
- Coordinated service appointments and communicated updates to customers effectively.
- Managed parts inventory, ensuring availability for timely service completion.
- Facilitated communication between technicians and clients to enhance service efficiency.
- Resolved customer inquiries and complaints promptly, maintaining high customer satisfaction levels.
- Supported technicians by providing detailed vehicle service history for accurate diagnostics.
- Negotiated competitive pricing from vendors for parts purchases without compromising quality or delivery timeframes.
Education
High School Diploma -
Lincoln High Scool
Lincoln05-2016
Skills
- Customer service
- Strong multitasking
- Keyboarding skills
- File management
- Complex Problem-solving
- Multi-line phone systems
- Team collaboration
- Attention to detail
- Cash handling
- Decision-making
- Hospitality service expertise
- Payment processing
- Handling complaints
- Verbal and written communication
Interests
Timeline
Waitress
Cracker Barrell Old Country Store
04.2024 - 08.2024
Truck Service Advisor
Travel Centers of America
12.2023 - 02.2024
High School Diploma -
Lincoln High Scool