Anna Wong
Oxford,OH
Summary
Motivated and hardworking student with experience in networking in multiple types of environments. Involved and determined to learn professional skills. Meticulous and detail-oriented with great observational, organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Waitress
China Gourmet Enterprise
Cincinnati, OH
10.2019 - 08.2022
- Maintained customer satisfaction with timely table check-ins.
- Kept server areas clean and stocked to increase efficiency while working with tables.
- Greeted new customers, discussed specials and took drink and food orders.
- Displayed enthusiasm and attended customers with superb service, successfully increasing walk-in business.
Hostess
Embers Steakhouse
Cincinnati, OH
09.2021 - 07.2022
- Took reservations and to-go orders by phone and answered customer questions.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Golf Pro Shop Employee
Losantiville
Cincinnati, OH
03.2021 - 10.2021
- Resolved guest issues by identifying source of complaint and formulating corrective action
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Cleaned carts and amenities
Education
Finance
Miami University
Oxford, OH05.2026
Skills
- Transactions and Cash Handling
- Organization
- Time Management
- Complex Problem-Solving
- Team Player
- Effective Scheduling
Additional Information
- President of high school German Club
- Member of high school Community Action Team
- Lacrosse player
Languages
German
Professional Working
Timeline
Hostess
Embers Steakhouse
09.2021 - 07.2022
Golf Pro Shop Employee
Losantiville
03.2021 - 10.2021
Waitress
China Gourmet Enterprise
10.2019 - 08.2022
Finance
Miami University
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