Anna Zimmerman
Leander
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Highly experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Runner
Jack Allen's Kitchen
Cedar Park, TX
02.2025 - 08.2025
- Delivered food orders promptly to ensure exceptional guest experiences
- Collaborated with kitchen staff to maintain efficient service flow
- Assisted servers in expediting orders during peak hours
- Maintained cleanliness and organization of service areas/
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
Server/Food Service Worker
Mouton's Bistro & Bar
Cedar Park, TX
04.2024 - 02.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders using POS system efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Assisted in training new servers on menu knowledge and service standards.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Sales Associate
Tillys
Cedar Park, TX
05.2023 - 09.2023
- Assisted customers in product selection, providing knowledgeable recommendations to enhance shopping experience.
- Maintained store merchandise presentation, ensuring compliance with company standards.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Sales Associate/Customer Service
Texas Paintball
Jonestown, TX
11.2021 - 03.2023
- Assisted customers in selecting/buying paintball equipment and accessories to enhance their gameplay experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Maintained organized sales floor by restocking merchandise and arranging displays to attract customers.
- Handling and distribution out equipment
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Leander High School
Leander, TX05-2025
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Customer service
- Flexible schedule
- Cash handling
- Relationship building
- Computer skills
Certification
TABC Certified
Food Handler Certification
Timeline
Food Runner
Jack Allen's Kitchen
02.2025 - 08.2025
Server/Food Service Worker
Mouton's Bistro & Bar
04.2024 - 02.2025
Sales Associate
Tillys
05.2023 - 09.2023
Sales Associate/Customer Service
Texas Paintball
11.2021 - 03.2023
High School Diploma -
Leander High School