Annabel Alvarez
Summary
Dedicated and compassionate professional with experience in child welfare, supervised visitation, case management, and administrative support. Strong communicator with the ability to build positive relationships, manage multiple responsibilities, and maintain accurate documentation in fast-paced environments. Committed to supporting children and families while contributing to a team with professionalism, empathy, and a strong work ethic.
Overview
9
9
years of professional experience
Work History
Visitation Supervisor
Family Crossroads Solutions
03.2022 - Current
- Supervise court-ordered parent-child visits while ensuring the safety and well-being of all parties and compliance with court orders and agency policies.
- Coordinated visitation schedules, documented compliance and progress, and prepared detailed reports for agency records and court proceedings to ensure accurate legal documentation.
- Intervene when necessary to maintain a safe environment, terminate visits if safety cannot be ensured, and provide court testimony when requested.
- Guided parents by providing education and support on effective communication and fostering healthy interactions with their children to promote positive relationships.
- Maintained quality services by adhering to agency procedures and documentation standards, ensuring consistent delivery of support to families.
Executive assistant - Office Administrator - Sales Representative
Hands on Therapy Services
02.2021 - 03.2022
- Coordinated daily administrative operations, enhancing patient scheduling, documentation accuracy, and office workflow.
- Facilitated conflict resolution, generated monthly revenue reports, and evaluated office performance metrics.
- Maintained organized records and supported the overall efficiency of the office through strong communication and multitasking skills.
- Organized records and improved office efficiency through effective communication and multitasking.
Dependency Case Manager
Children's Home Society of Florida
01.2020 - 02.2021
- Supervised parent-child visits during the reunification process and maintained detailed case records and reports.
- Supervised parent-child visits during reunification process, ensuring adherence to safety protocols and maintaining detailed case records.
- Documented search efforts and maintained comprehensive medical, educational, and immunization records to support case assessments and family needs.
- Coordinated communication with families and community partners to facilitate case progress and meet court requirements.
Barista
Starbucks
04.2017 - 01.2020
- Delivered excellent customer service while preparing high-quality beverages and maintaining food safety standards.
- Operated point-of-sale system, handled cash transactions accurately, and fostered positive customer relationships.
- Collaborated with managers and team members to uphold store standards and support seasonal events and setup.
Education
Bachelor of Arts - Psychology
Florida International University (FIU)
Miami , FLSkills
- Case Management
- Child Welfare
- Supervised Visitation
- Court Documentation
- Report Writing
- Conflict Resolution
- Crisis Intervention
- Scheduling & Calendar Management
- Microsoft Office
- Communication
- Organization
- Time Management
- Documentation Compliance
Certifications
Home Health Aide (HHA) Certification
Timeline
Visitation Supervisor
Family Crossroads Solutions
03.2022 - Current
Executive assistant - Office Administrator - Sales Representative
Hands on Therapy Services
02.2021 - 03.2022
Dependency Case Manager
Children's Home Society of Florida
01.2020 - 02.2021
Barista
Starbucks
04.2017 - 01.2020
Bachelor of Arts - Psychology
Florida International University (FIU)