Annabel Healy
Great Falls,MT
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Reliable Convenience Store Clerk with comprehensive background in customer service and cash handling. Effectively managed store operations, ensuring smooth running of daily tasks from stocking shelves to maintaining clean environment. Skilled in building strong relationships with customers and resolving issues promptly. Demonstrated initiative by identifying opportunities for process improvements, resulting in increased efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Convenience Store Clerk
Btcmarketing
Great Falls, MT
07.2023 - 01.2025
- Maintained work area and kept cash drawer organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Scanned items and checked pricing on cash register for accuracy.
- Assisted in training and mentoring new staff members.
- Counted and balanced cashier drawers.
- Assisted in unloading trucks of incoming inventory items.
- Greeted customers promptly and responded to questions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
Cashier
Walmart
Great Falls
12.2019 - 04.2023
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained work area and kept cash drawer organized.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customer questions and provided store information.
- Processed customer payments quickly and returned exact change and receipts.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Discounted purchases by scanning and redeeming coupons.
- Stocked shelves with merchandise when needed.
- Offered customers carry-out service at completion of transaction.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
GED -
Career And Readiness Center
Great Falls, MTSkills
- Cash handling proficiency
- Reliability and punctuality
- Cash register operation
- Merchandise restocking
- Basic math proficiency
- Cleanliness and hygiene
- Team management
- Pallet jack operation
- Patience and empathy
Timeline
Convenience Store Clerk
Btcmarketing
07.2023 - 01.2025
Cashier
Walmart
12.2019 - 04.2023
GED -
Career And Readiness Center