Annabel Saintjoy
Miramar,FL
Summary
Retail professional with extensive experience in customer-facing roles and front-end operations. Proven track record of enhancing customer experiences and ensuring smooth daily operations. Known for strong teamwork and flexibility to adapt to changing needs, providing reliable support and maintaining high standards of service.
Experienced with delivering excellent customer service and handling front-end tasks efficiently. Utilizes strong communication and problem-solving skills to address customer inquiries and ensure smooth operations. Track record of working collaboratively with team members to meet and exceed service expectations.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
Work History
Front Service Clerk
Publix
03.2023 - Current
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Processed transactions accurately at point-of-sale systems, ensuring efficiency in checkout operations.
- Maintained cleanliness and organization of front-service areas to promote a welcoming environment.
- Collaborated with team members to streamline service delivery and improve customer satisfaction.
- Handled customer complaints effectively, resolving issues to maintain positive relationships.
- Implemented feedback mechanisms to gather customer insights for continuous service improvement.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
Education
No Degree - Recording Arts And Show Production
First Institute
Orlando, FL10-2023
High School Diploma -
North Miami Senior High
North Miami, FL06-2019
Skills
- Customer engagement
- Time management
- Store cleaning
- Problem-solving skills
- Bagging techniques
- Cash handling expertise
- Cash handling
- Effective planning
- Bagging
- Customer service
- Cash register systems
Timeline
Front Service Clerk
Publix
03.2023 - Current
No Degree - Recording Arts And Show Production
First Institute
High School Diploma -
North Miami Senior High