Knowledgeable Practice Manager offering more than 10 years of experience working for several well-known providers. Well-versed in referral management and handling electronic health records. Established supervisor of renowned medical programs serving 4000 patients yearly.
Overview
13
13
years of professional experience
Work History
Practice Manager
Polmed Primary Care
05.2017 - Current
Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Developed close working relationships with front office and back office staff.
Boosted staff morale by offering constructive feedback and specific direction.
Assessed processes and procedures, complying with OSHA and HIPAA regulations.
Performed daily HEDIS Measures
Communicated with insurance companies
Handled Medical Records
Verified Insurances
Performed chart reviews
Accounts payable
Performed several different medical procedures
Patients check in, check out
Authorizations and referrals
Coordinated Nursing Home provider visits daily
Managed over 50 patient calls daily
Increased patient load by %10
Ordered all office supplies and kept check on inventory levels
Trained interns and newly hired team members on office procedures and computer system
Developed and implemented strategies to improve patient access, satisfaction and care quality
Supervised team of 15 office personnel
Diet and Nutrition Trainer & Clinical Supervisor
Dr Cesar Lara- Center For Weight Management
06.2010 - 05.2016
Worked closely with patients, managers and employees.
Managed and communicated up and down organization to collaborate, solve problems and assist company to achieve goal in providing exceptional service.
Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
Identified key areas that could use improvement and implemented new processes, which increased efficiency.
Managed over 50 patient calls daily
Increased patient load by %10
Strengthened communication skills through regular interactions with others
Self-motivated, with a strong sense of personal responsibility
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