Summary
Overview
Work History
Skills
Timeline
Generic

Maria Meeks

Maumee,OH

Summary

Highly skilled and enthusiastic professional with more than 3 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

27
27
years of professional experience

Work History

Practice Manager II

Mercy Health
04.2022 - Current
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Ordered all office supplies and kept check on inventory levels.
  • Provided supervision and management to team of support personnel.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Created and implemented organizational policies and procedures.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Provided support to resident program director, implementing policies to 36 resident physicians, maintaining resident graduation requirements
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency
  • Ordered all office supplies and kept check on inventory levels
  • Provided supervision and management to team of support personnel

Lead Patient Care Coordinator

Mercy Health
06.2019 - 04.2022
  • Coordinated transportation to get patients to and from medical appointments.
  • Worked with patients to schedule tests and procedures.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
  • Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Communicated with patients, ensuring that medical information was kept private.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures

Nurse Tech

St. Luke's Hospital
08.2008 - 06.2019
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Provided personal hygiene assistance, giving baths and performing dress changes for patients.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.
  • Prepared and maintained records of patient progress and services performed to report changes in patient condition.
  • Maintained patient stability by checking vital signs and weight.
  • Corresponded with appropriate doctors to report any changes occurring in patients' health.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Trained new nurse tech staff
  • Assisted with start up and training of new closed observation unit

Office Manager

Beth Rose Auction
08.1996 - 02.2008
  • Maintained computer and physical filing systems.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department sales team.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Skills

  • Fundraising
  • Referral Management
  • Accreditation Coordination
  • Patient Care Assessment
  • Policy Implementation
  • Schedule Management
  • Biweekly Payroll Processing
  • Employee Performance
  • Organizational Goal Development
  • Managing Practice Operations
  • Coaching and Mentoring
  • Workflow Planning

Timeline

Practice Manager II

Mercy Health
04.2022 - Current

Lead Patient Care Coordinator

Mercy Health
06.2019 - 04.2022

Nurse Tech

St. Luke's Hospital
08.2008 - 06.2019

Office Manager

Beth Rose Auction
08.1996 - 02.2008

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Maria Meeks