Overview
Work History
Education
Skills
Timeline
Generic

Annabella Sapina

Escondido,CA

Overview

3
3
years of professional experience

Work History

Lead Server

Rancho Valencia Resort & Spa
07.2024 - Current
  • Delivered luxury hospitality at a Forbes Five-Star and Relais & Châteaux resort, consistently upholding Forbes Travel Guide service standards.
  • Generated an average of $5,000 in daily food and beverage sales through expert upselling, personalized recommendations, and in-depth menu knowledge.
  • Ensured efficient table turnover rates while maintaining exceptional guest satisfaction and seamless service flow.
  • Delivered refined yet approachable service tailored to guest preferences and dietary needs, elevating the personalized luxury dining experience.
  • Cultivated meaningful guest relationships, enhancing guest loyalty and overall dinning satisfaction.
  • Served as Lead Server, providing on-shift leadership, mentoring staff, and supporting management during peak operations and special events.
  • Trained and onboarded new hires on Forbes-level service standards, fine dining etiquette, and resort protocols to maintain consistency in guest experience.
  • Fostered a professional, team-oriented culture by modeling reliability, integrity, and collaboration.

Sales Representative

High Standards Abatement
01.2024 - 07.2024
  • Built strong client relationships and managed marketing initiatives, enhancing communication, sales, and presentation skills that translate seamlessly into experiences across luxury hospitality and client-focused industries.

Account Manager

Avid Acceptance
06.2022 - 07.2023
  • Managed a diverse client portfolio with a focus on retention and service recovery, strengthening communication, problem-solving, and relationship management skills essential to delivering high-value guest experiences.

Education

Palomar Community College
San Marcos, CA
05-2026

High School Diploma -

San Pasqual High School
Escondido, CA
06-2022

Skills

  • Forbes 5-Star Hospitality Standards
  • Attentive & Discreet Service
  • Fine Dining & Beverage Service
  • Upscale Wine & Cocktail Knowledge
  • Service Recovery & Conflict Resolution
  • Impeccable Grooming & Professional Presence
  • Strong Eye Contact & Engaging Communication
  • Team Collaboration in High-Volume Settings

Timeline

Lead Server

Rancho Valencia Resort & Spa
07.2024 - Current

Sales Representative

High Standards Abatement
01.2024 - 07.2024

Account Manager

Avid Acceptance
06.2022 - 07.2023

Palomar Community College

High School Diploma -

San Pasqual High School

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Annabella Sapina