ANNABELLE ANDREWS
Bronx
Summary
Human Services student with a strong interest in supporting individuals with developmental and behavioral needs. Compassionate and reliable with hands-on experience in customer-focused and youth-centered environments. Trained in Personal Care Assistance, with knowledge of daily living support, safety, and client care. Skilled in communication, patience, and adaptability, with a commitment to promoting independence, dignity, and overall well-being.
Overview
4
4
years of professional experience
2027
2027
years of post-secondary education
Work History
Customer Service & Operations Associate
Party City | M&M's | Victoria Secret & Pink
New York
09.2023 - 01.2026
- Provided individualized support to a diverse range of customers, demonstrating patience and strong interpersonal skills
- Maintained professionalism in high-pressure situations and used problem-solving to resolve concerns
- Followed structured procedures and safety guidelines consistently
- Communicated effectively with team members to ensure smooth operations
- Demonstrated reliability, multitasking, and strong attention to detail
Youth Program Assistant
Caribbean Culture Center African Diaspora Institute
New York
05.2022 - 08.2022
- Supported youth in structured activities, encouraging positive behavior and engagement
- Assisted with supervision and maintained a safe, supportive environment
- Helped manage schedules, routines, and participation records
- Built strong connections through patience, encouragement, and active listening
- Collaborated with supervisors to meet participant needs
Education
ASSOCIATE'S DEGREE - Human Services
Borough of Manhattan Community College
New York, NY 08.2025 - 01.2027
HIGH SCHOOL DIPLOMA -
Evander Child High School for Contemporary Arts
Bronx, NYSkills
- Personal care support (PCA trained)
- Effective communication
- Patient and empathetic communication
- Behavior support & de-escalation
- Activities of Daily Living (ADLs) assistance
- Time management & reliability
- Team collaboration
- Documentation & attention to detail
- Crisis awareness & problem-solving
- Adaptability in care environments
- Professional boundaries & confidentiality
Timeline
ASSOCIATE'S DEGREE - Human Services
Borough of Manhattan Community College
08.2025 - 01.2027
Customer Service & Operations Associate
Party City | M&M's | Victoria Secret & Pink
09.2023 - 01.2026
Youth Program Assistant
Caribbean Culture Center African Diaspora Institute
05.2022 - 08.2022
HIGH SCHOOL DIPLOMA -
Evander Child High School for Contemporary Arts