Annabelle Azpeitia
Fort Lauderdale
Summary
Supervisor at Starbucks Coffee Company with a proven track record in enhancing team morale and customer satisfaction. I effectively managed inventory and improved productivity, leading to a notable increase in sales. Committed to fostering a positive work environment and delivering exceptional service. Conscientious, hardworking and excel at multitasking in fast-paced environments. Ready to apply these skills onto your company!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
STARBUCKS COFFEE COMPANY
Fort Lauderdale
09.2021 - Current
- Conducted weekly meetings with team members to discuss strategies to improve productivity, customer connection and sales goals.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Responded to customer questions regarding products, prices and availability.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Ensured compliance with company policies and safety regulations when handling hazardous materials.
- Maintained records of completed tasks including work orders and time sheets.
- Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
Education
High School Diploma -
Fort Lauderdale High
Fort Lauderdale, FL05-2019
Skills
- Customer service
- Team building
- Employee training
- Troubleshoot service issues
- Product knowledge
- Effective communication
- Conflict resolution
- Multitasking capacity
Certification
- Certified Coffee Master
- Food Safety
References
References available upon request.
Timeline
Supervisor
STARBUCKS COFFEE COMPANY
09.2021 - Current
High School Diploma -
Fort Lauderdale High
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