Annabelle Baker
Cedar Park,TX
Summary
Goal-oriented professional with extensive customer service experience. Proven ability to solve problems effectively while maintaining high customer satisfaction. Committed to enhancing workplace efficiency through strong interpersonal skills and a proactive approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Assistant
Regional Sales Manager at Maverick Warranties
Cedar Park, TX
11.2023 - Current
- Screened phone calls and emails, prioritizing messages, and responding on behalf of the executive as needed.
- Handled confidential information with discretion while maintaining a high level of professionalism at all times.
- Performed research tasks, such as gathering data or compiling reports, to support decision-making processes.
- Maintained an organized filing system, both physically and digitally, to ensure easy retrieval of important documents.
Cashier/Food Service
Stiles Switch BBQ
Cedar Park, TX
04.2024 - 08.2025
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues.
- Provided exceptional customer service by greeting customers with a friendly demeanor, and addressing their inquiries or concerns.
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
- Maintained a clean and sanitary work environment, following all food safety regulations and guidelines.
- Maintained knowledge of menu items, ingredients used, cooking techniques, and presentation standards.
Zone Lead
YMCA of Central Texas
Cedar Park, TX
02.2023 - 08.2023
- Developed and implemented an age-appropriate curriculum to promote the cognitive, social, and physical development of children.
- Created a safe and nurturing environment for children by enforcing safety protocols and maintaining cleanliness standards.
- Led educational activities such as storytelling, arts and crafts, music, and outdoor play to stimulate creativity and imagination.
- Managed behavior effectively by implementing positive discipline techniques that encouraged self-control and problem-solving skills.
- Resolved customer complaints or issues promptly, while maintaining a positive brand image.
Lead Manager
Catch Air
Austin, TX
04.2022 - 02.2023
- Supervised and trained a team of XX employees, providing guidance and support to maximize productivity.
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times.
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations.
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies.
- Assisted in the management of daily operations, ensuring a smooth and efficient workflow.
Education
Dental Assisting - completion
Austin dental assistant school
Georgetown, TX11.2023
High school diploma -
Leander High School
Leander, TX04.2022
Skills
- Leadership and team management
- Food service and safety
- Administrative expertise
- Early childhood education
- Retail sales and customer service
- Anatomy knowledge and teaching
- Cash handling and attention to detail
- Organizational skills
- Branding and marketing strategies
- Childcare experience
Certification
BLS Certification, 10/01/23, 10/01/25, Completed cognitive and skills evaluation for CPR and AED life support.
References
References available upon request.
Timeline
Cashier/Food Service
Stiles Switch BBQ
04.2024 - 08.2025
Personal Assistant
Regional Sales Manager at Maverick Warranties
11.2023 - Current
Zone Lead
YMCA of Central Texas
02.2023 - 08.2023
Lead Manager
Catch Air
04.2022 - 02.2023
Dental Assisting - completion
Austin dental assistant school
High school diploma -
Leander High School