Summary
Overview
Work History
Education
Skills
Community Service
Social Work Intern
References
Timeline
Generic

Annabelle Konczal

Hartland,MI

Summary

Dedicated and compassionate social work student with a strong academic background and diverse work experience. Seeking a position to apply my skills and knowledge in a professional setting, contributing to the well-being of individuals and communities.

Overview

10
10
years of professional experience

Work History

Budtender/Curbside

Planted Provisioning
Flint, MI
08.2022 - Current
  • Provided personalized cannabis product recommendations tailored to customer needs and preferences
  • Handled curbside orders efficiently, ensuring timely, compliant, and accurate deliveries
  • Maintained knowledge of cannabis strains, products, and effects to educate and inform customers
  • Processed payments and transactions while adhering to state regulations and store compliance policies
  • Delivered exceptional service in a fast-paced environment, contributing to a welcoming and professional dispensary atmosphere
  • Assisted with restocking, inventory checks, and maintaining cleanliness in both front-of-house and curbside operations

Office Support & Cleaning Assistant

Evolve Behavioral Health
Brighton, MI
10.2021 - Current
  • Maintain a clean, sanitary, and organized environment in a behavioral health office setting
  • Ensure client-facing areas are welcoming, safe, and comfortable for daily operations
  • Perform routine cleaning duties including disinfecting surfaces, taking out trash, and restocking supplies
  • Support staff and clinicians by keeping office spaces orderly and functional
  • Follow confidentiality and privacy standards while working in sensitive clinical areas

Server

Corner Bar & Grille
Fenton
12.2020 - 10.2021
  • Proficiency in using Point of Sale (POS) systems for order entry, processing payments, and managing tabs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Server

Waldenwoods Family Recreation Resort Inc.
Hartland
06.2017 - 12.2020
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt, courteous service to patrons.
  • Listened to, understood and clarified guest concerns and issues.

Server

La Marsa
Fenton
05.2015 - 04.2019
  • Worked efficiently in a fast-paced environment.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Bachelors - Social Work

University of Michigan
Flint
12-2025

Associates of Arts -

Mott Community College
Flint
05.2023

Diploma -

Fenton Senior High School
Fenton
06.2019

Skills

  • Computer proficiency
  • Efficient cash processing
  • Employee training
  • Time management
  • Customer service
  • Employee relations
  • Customer expectations management
  • People-oriented
  • Customer-oriented
  • Strategic organization

Community Service

Meals-On-Wheels, Early Childhood High School

  • Ongoing throughout early childhood and High School
  • Participated in community service with Meals-On-Wheels alongside my grandfather, who dedicated 15-20 years to the organization.
  • Assisted in delivering meals to homebound individuals in the community.
  • Developed a deep understanding of the importance of supporting vulnerable populations.

Social Work Intern

Harmony Hall Clubhouse-Lapeer Community Mental Health, Lapeer, MI

September 2024-April 2025

  • Completed over 400 hours of supervised fieldwork supporting adults with serious mental illness in a community-based clubhouse model
  • Participated in psychosocial rehabilitation services, independent living skills development, and vocational support through Transitional Employment (TE) and Supported Employment (SE) programs
  • Facilitated member engagement through therapeutic activities, daily operations, and community outreach projects
  • Collaborated with an interdisciplinary team to observe and assist with treatment planning, progress notes, and recovery-focused interventions
  • Applied trauma-informed care (TIC) principles and NASW Code of Ethics throughout client interactions
  • Led initiatives such as a Clubhouse Satisfaction Survey and Volunteer Day, emphasizing advocacy, member inclusion, and systems-level change

References

References available upon request.

Timeline

Budtender/Curbside

Planted Provisioning
08.2022 - Current

Office Support & Cleaning Assistant

Evolve Behavioral Health
10.2021 - Current

Server

Corner Bar & Grille
12.2020 - 10.2021

Server

Waldenwoods Family Recreation Resort Inc.
06.2017 - 12.2020

Server

La Marsa
05.2015 - 04.2019

Bachelors - Social Work

University of Michigan

Associates of Arts -

Mott Community College

Diploma -

Fenton Senior High School

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