Annabelle Lee
Palo Alto,CA
Summary
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced problem-solving in fast paced environments. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships.
Overview
9
9
years of professional experience
Work History
Event Coordinator
Self-employeed
10.2022 - Current
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Effectively worked with vendors, bar staff, hosts and guests in a fast paced environment.
- Inspected event facilities to confirm conformance to customer requirements.
Art Support Services
Burning Man
06.2018 - Current
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained relationships with all departments in order to provide quick problem solving and solutions, in a fast paced environment.
- Facilitated communication between artists and other service providers.
- Critically assessed current operations and implemented protocols and procedures to effectively manage and streamline artist's building processes.
- Actively listened in meetings, processed information to assess actions needed, and effectively delegated tasks to relevant team members.
Bottle Service Manager
DNA Lounge
03.2014 - 04.2018
- Resolved customer complaints in professional and timely manner, in person and through online correspondence.
- Hired, trained and supervised team of service staff members to meet business goals.
- Established team priorities, maintained schedules and monitored performance in a high paced environment.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Certified Massage Therapist And Health Educator -
National Holistic Institute
San Francisco, CA05.2015
Associate of Arts - Liberal Arts And Sciences
Santa Monica College
Santa Monica, CA06.2013
Skills
- Project Management
- Guest Relations
- Time Management
- Event Supervision
- Event Logistics Management
- Crisis Management
- Event Service
- Team Management
- Vendor Coordination
Additional Information
Entrepreneurial and creative mindset. Passion for deeply connecting with people, the arts, and various personal projects, including wood working and large scale structural projects.
Timeline
Event Coordinator
Self-employeed
10.2022 - Current
Art Support Services
Burning Man
06.2018 - Current
Bottle Service Manager
DNA Lounge
03.2014 - 04.2018
Certified Massage Therapist And Health Educator -
National Holistic Institute
Associate of Arts - Liberal Arts And Sciences
Santa Monica College