Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Annabelle Macklin

Annabelle Macklin

Hartland,MI

Summary

Customer-focused professional with two years in customer service and one year in retail stocking. Skilled in resolving complaints, managing cashier operations, and enhancing customer satisfaction. Proven leadership and problem-solving abilities contribute to team success in fast-paced environments. Seeking Auto Service Representative or Customer Service Representative role to leverage customer service expertise.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Rural King Supply
09.2024 - Current
  • Assisted customers with questions, concerns, returns, and service needs in a professional and courteous manner.
  • Resolved customer complaints by actively listening to concerns and implementing appropriate solutions.
  • Experienced in handling phone calls, assisting customers, and directing inquiries efficiently.
  • Oversaw cashier operations while providing support and assistance to cashiers.
  • Supported cashiers during busy shifts to enhance customer service quality.
  • Collaborated with customers and coworkers to efficiently resolve issues.
  • Communicated with customers and vendors regarding warranty repairs, replacements, and claim resolutions.
  • Worked effectively in a fast-paced environment while managing multiple responsibilities.
  • Followed company policies and procedures while working to meet customer needs.

Retail Stocker

Rural King
11.2023 - 09.2024
  • Stocked and organized merchandise to enhance sales floor presentation.
  • Stocked and organized merchandise to maintain an orderly sales floor.
  • Assisted customers and provided courteous service.
  • Assisted customers when needed and provided courteous service.
  • Worked efficiently as part of a team to complete daily responsibilities.

Greenhouse Worker

Gerych's Greenhouse and Events
04.2021 - 11.2023
  • Executed daily greenhouse tasks, ensuring high quality and meticulous attention to detail.
  • Cultivated plants and organized work environment for optimal productivity.
  • Executed tasks with efficiency in a fast-paced environment. in a physically active setting.
  • Followed instructions and established procedures to complete daily tasks.
  • Demonstrated reliability, teamwork, and the ability to work independently.
  • Sustained consistent work pace while managing multiple responsibilities.

Education

High School Diploma -

Homeschool
03-2023

Skills

  • Customer Service
  • Customer Service Operations
  • Complaint & Conflict Resolution & De Escalation
  • Client Interaction
  • Problem Solving
  • Product Warranty Management
  • Cashier Support
  • Cash handling
  • Inventory Management
  • Time Management
  • Team Leadership
  • Teamwork
  • Dependability

Interests

  • Spending time with my family
  • Reading the Bible
  • Fishing and kayaking
  • Hiking and backpacking
  • Traveling
  • Cooking and baking

Timeline

Customer Service Representative

Rural King Supply
09.2024 - Current

Retail Stocker

Rural King
11.2023 - 09.2024

Greenhouse Worker

Gerych's Greenhouse and Events
04.2021 - 11.2023

High School Diploma -

Homeschool
Annabelle Macklin