ANNABELLE YORK
Fort Wayne,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Pickup Lead
Meijer
09.2021 - 07.2025
- Ran the day-to-day operations in the Curbside department.
- Made sure that the team was running efficiently, as it was a high-volume store.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted with customer requests and answered questions to improve satisfaction.
Shift Lead
Dairy Queen
07.2017 - 07.2021
- Operated drive-through services, which included taking orders, handling payment, and handing out food in a timely manner.
- As a manager, during COVID-19, I upheld COVID-19 standards (mask policy, increased sanitization, etc) while controlling the labor rate.
- Identified opportunities for operational improvements and communicated them to management.
- Handled the cash and paperwork at the end of the night.
Employee
Ball State Technology Help Desk
02.2021 - 05.2021
- Provided excellent service and attention to customers through phone conversations.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Gained knowledge in different computer skills including navigating operating systems, internet connection, VPN usage, Microsoft Office, file management, and troubleshooting.
Education
Bachelor’s Degree - Criminal Justice, Psychology
Ball State
Muncie, IN05.2023
Skills
- Sales and customer service
- Detail orientation
- Analytical thinking
- Written communication
- Cash handling
- Management and leadership
- Time management
- Computer proficiency
- Problem-solving skills
- Flexibility
Awards And Acknowledgements
- Dean’s List, Fall 2020
- Dean’s List, Fall 2022
- Dean’s List, Spring 2023
References
References available upon request.
Timeline
Pickup Lead
Meijer
09.2021 - 07.2025
Employee
Ball State Technology Help Desk
02.2021 - 05.2021
Shift Lead
Dairy Queen
07.2017 - 07.2021
Bachelor’s Degree - Criminal Justice, Psychology
Ball State
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