AnnaBeth Thapa
Grand Rapids,MI
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Background in career development, social services, and job coaching.
Overview
9
9
years of professional experience
Work History
Senior Employment Specialist
Bethany Christian Services
10.2021 - Current
- Enhanced client satisfaction by providing comprehensive employment support and personalized career guidance
- Increased job placements for clients through strategic networking, resource development, and targeted outreach efforts
- Streamlined the job search process by creating tailored resumes, cover letters, and interview coaching for each client
- Played a key role in designing new initiatives aimed at increasing access to valuable employment services within underserved populations.
Interim Supervisor Preferred Communities Program
Bethany Christian Services
12.2019 - 10.2021
- Continued positive relationships with local medical facilities that welcomes refugee and immigrant populations
- Tracked and reported all client data to Church World Service for monthly reports
- Resumed partnership with Grand Valley State University that allowed nursing students to meet with clients and provide resources and preliminary care
- Led team to a successful in person audit held by Church World Service., Developed new process for completing Unemployment Applications for clients during COVID-19
Interim Supervisor for Refugee Employment Program
Bethany Christian Services
03.2020 - 07.2020
- Developed new process for completing Unemployment Applications for clients during COVID-19.
- Provided crisis support for clients that were laid off due to COVID-19 and assisted clients with applying for Unemployment.
- Held weekly team meetings that encouraged staff to share challenges and highlights of work during the new work from home era.
- Collaborated with management to develop strategic plans for continuous improvement and growth.
Interim Supervisor for Match Grant Program
Bethany Christian Services
11.2019 - 02.2020
- Submitted monthly spending reports to Church World Service that reflected programs use of funding
- Assisted staff with determining which families would qualify for Match Grant services by following CWS guidelines
- Met with staff for supervision on a weekly basis to assist with any concerns or crisis.
- Maintained compliance with company policies, objectives, and communication goals.
Refugee Employment Specialist
Bethany Christian Services
08.2015 - 10.2019
- Managed caseload of over 150 clients incorporating job placement and retention.
- Eliminated barriers to service accessibility by providing assistance in locating resources for childcare, transportation, interpretation, and home management
- Supported employment orientation, including applications for employment authorization documents, job application completion, and employment verification submission.
- Assessed individuals to identify skills, strengths and interests for job placement.
Data Specialist
Bethany Christian Services
03.2015 - 08.2015
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
- Scanned documents and saved in database to keep records of essential organizational information.
- Assisted in meeting regulatory requirements by ensuring proper documentation and adherence to data governance policies.
Education
Bachelors of Arts - Social Work, Communication, and Spanish
Goshen College
Goshen, Indiana2013
Skills
- Employment Law
- Eligibility Screening
- Recruiting
- Business Operations
Languages
Spanish
Professional Working
Timeline
Senior Employment Specialist
Bethany Christian Services
10.2021 - Current
Interim Supervisor for Refugee Employment Program
Bethany Christian Services
03.2020 - 07.2020
Interim Supervisor Preferred Communities Program
Bethany Christian Services
12.2019 - 10.2021
Interim Supervisor for Match Grant Program
Bethany Christian Services
11.2019 - 02.2020
Refugee Employment Specialist
Bethany Christian Services
08.2015 - 10.2019
Data Specialist
Bethany Christian Services
03.2015 - 08.2015
Bachelors of Arts - Social Work, Communication, and Spanish
Goshen College
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