Summary
Overview
Work History
Education
Skills
Timeline
ANNA CAROLINA BAMOND

ANNA CAROLINA BAMOND

Management
Davie,FL

Summary

To utilize my professional sales and leadership experience, along with my retail banking foundation for more than 13 years of service and the last 8 years as a Truist Branch Banking, Branch Leader, to continue a secure challenging position that will expand my learnings, knowledge and skills.

Branch management professional prepared to lead with strong focus on achieving results through team collaboration.

Overview

17
17
years of professional experience

Work History

Branch Banking Branch Leader III VP

Truist Bank
04.2021 - Current
  • Evaluated employee performance fairly using a comprehensive appraisal system that took into account individual contributions as well as team dynamics.
  • Boosted customer satisfaction with proactive communication, timely issue resolution, and personalized service.
  • Developed high-performing teams by providing ongoing coaching, feedback, and performance evaluations.
  • Mentored employees towards professional development by creating tailored career plans based on individual goals aligned with organizational objectives.
  • Maximized branch profitability with a focus on revenue growth, cost control, and risk management.

Community Banking Branch Leader III AVP

Branch Banking and Trust Co.
07.2017 - 04.2021
  • Responsible for performance management and revenue generation within the branch
  • Manage the execution of BB&T sales process within branch through the BB&T supported sales processes
  • Deliver quality leadership, encouragement, and guidance to all assigned personnel, while ensuring that clients receive superior client service quality
  • Mentored employees towards professional development by creating tailored career plans based on individual goals aligned with organizational objectives.

Community Banking Branch Banker III & IV

Branch Banking and Trust Co.
08.2013 - 07.2017
  • Manage new and existing consumer and business banking relationships
  • Providing leadership to the Market Leader and to each team member
  • Serve as a lending partner to existing and new clients
  • Work with our Integrated Partners to cultivate internal referrals and strong client relationships
  • Strengthened client relationships, offering tailored financial advice to meet individual needs.
  • Mentored junior bankers, fostering professional growth and development through coaching sessions.

Relationship Banker I

Branch Banking and Trust Co./Colonial Bank
02.2009 - 04.2010
  • Identify cross selling opportunities and refer clients to appropriate alliance partners
  • Coordinate Customer Appreciation events and actively participate in charity events
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.

Education

Associate of Science - Business Administration, Marketing Management

Broward College, Palm Beach College, Fort Lauderdale, FL
05.2009

Eighteen years of Financial services experience

Skills

  • Fluent in Spanish & English
  • Former member in the community for Boys and Girls Club of Broward, Davie Board
  • Advanced proficiency in MS Office programs: Word, Excel, Access, PowerPoint
  • Project Management Skills
  • Excellent written and oral skills
  • Detail Oriented
  • Hobbies include traveling and spending time with family

Timeline

Branch Banking Branch Leader III VP - Truist Bank
04.2021 - Current
Community Banking Branch Leader III AVP - Branch Banking and Trust Co.
07.2017 - 04.2021
Community Banking Branch Banker III & IV - Branch Banking and Trust Co.
08.2013 - 07.2017
Relationship Banker I - Branch Banking and Trust Co./Colonial Bank
02.2009 - 04.2010
Broward College, Palm Beach College - Associate of Science, Business Administration, Marketing Management

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