Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Celina Blanco

San Diego,CA

Summary

Dependable shift lead with expertise in customer service and team training. Known for problem-solving and adaptability, ensuring smooth operations in fast-paced environments.

Dynamic professional with strong leadership in food service and delivery sectors. Proven track record of enhancing team performance and maintaining high service standards. Committed to driving efficiency and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Shift Lead (pm)/Food Delivery Driver

Pizza Pizza
La Mesa, CA / Alpine, CA
09.2020 - 10.2021

Shift Lead (PM)

  • Supervised evening shift operations and supported daily store management
  • Led and trained team members to maintain service and food quality standards
  • Managed opening/closing duties, cash handling, and end-of-shift reports
  • Coordinated workflow during busy hours to ensure timely order completion
  • Assisted with inventory, stocking, and resolving customer concerns
  • Ensured cleanliness, safety, and company policy compliance

Delivery Driver

  • Delivered orders accurately and on time while providing customer service
  • Handled cash and card transactions during deliveries
  • Assisted in-store with food prep, phones, cleaning, and order packing
  • Maintained safe driving practices and route efficiency
  • Supported team operations during peak business hours
  • Helped ensure customer satisfaction through prompt and friendly

Pizza Topper/Kitchen Crew Member

Papa John's Pizza
Chula Vista, CA
02.2019 - 08.2020
  • Prepared pizzas by adding toppings accurately and following recipes
  • Maintained food safety and sanitation standards
  • Worked efficiently in a fast-paced kitchen environment
  • Assisted with food prep, stocking ingredients, and keeping workstations clean
  • Collaborated with team members to fulfill orders quickly and accurately
  • Provided customer service support when needed
  • Managed time well during busy rush periods

Laborer

Private Practice
San Diego, CA
08.2018 - 12.2018
  • Breaks down walls, ceilings, flooring, cubicles, and fixtures
  • Uses tools like sledgehammers, saws, drills, and sometimes heavy equipment
  • Sorts debris for recycling or disposal
  • Follows safety procedures (protective gear, hazard awareness)

Administrative Assistant

New Alternatives Inc.
San Diego, CA
05.2011 - 06.2012
  • Managed front desk operations and greeted clients professionally
  • Scheduled appointments and coordinated visitation calendars
  • Maintained confidential client files and accurate records
  • Answered phones, responded to inquiries, and routed communications
  • Assisted with data entry, reports, and general office documentation
  • Supported staff with clerical duties, filing, and correspondence
  • Helped ensure compliance with agency procedures and confidentiality standards
  • Coordinated office supplies and maintained organized administrative systems
  • Provided support in a sensitive, family-service environment

Education

Associate of Science - Human Health And Behavior Studies

Ultimate Medical Academy
Clearwater, FL
12-2025

GED -

Adult School
Chula Vista, CA
01-2009

Skills

  • Customer service (helping customers, handling complaints)
  • Communication (talking with coworkers, supervisors, customers)
  • Teamwork (working in busy environments like restaurants or crews)
  • Leadership (if you’ve ever trained others or covered a shift lead role)
  • Conflict handling (dealing with stressed customers or coworkers)
  • Time management (handling rushes, deadlines, or multiple tasks)
  • Multitasking (taking orders, cleaning, stocking, answering questions)
  • Reliability (showing up on time, covering shifts)
  • Fast-paced work ability (especially food service or labor jobs)
  • Office/Admin Skills
  • Data entry
  • Answering phones / scheduling
  • Organization (filing, paperwork, keeping systems in order)
  • Basic computer skills (email, apps, scheduling systems)
  • Hands-on / Physical Work Skills
  • Following safety procedures
  • Using tools or equipment (for demolition, cleanup, or maintenance)
  • Lifting, moving, stocking, or cleaning efficiently
  • Attention to safety and details Personal Strengths
  • Dependability
  • Adaptability (switching between different jobs or locations)
  • Problem-solving
  • Learning quickly

Timeline

Shift Lead (pm)/Food Delivery Driver

Pizza Pizza
09.2020 - 10.2021

Pizza Topper/Kitchen Crew Member

Papa John's Pizza
02.2019 - 08.2020

Laborer

Private Practice
08.2018 - 12.2018

Administrative Assistant

New Alternatives Inc.
05.2011 - 06.2012

Associate of Science - Human Health And Behavior Studies

Ultimate Medical Academy

GED -

Adult School
Anna Celina Blanco