Experienced Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Shift Lead Manager/Delivery Driver
Round Table Clubhouse
04.2017 - Current
Led by example, demonstrating strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Resolved customer complaints promptly, maintaining high level of customer satisfaction and brand reputation.
Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
Overnight Associate
7-Eleven
11.2012 - 02.2017
Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
Improved store organization by efficiently stocking shelves and arranging merchandise during overnight shifts.
Maintained a clean and safe store environment through consistent cleaning, organizing, and monitoring of potential hazards.
Store Manager
Movie-Movers
12.2006 - 01.2012
Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
Dept. Manager of Electronics
Wal-Mart
02.2000 - 11.2006
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage.
Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Partnered with the merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.