Daniya Wilder
Cleveland,OH
Summary
Experienced Supervisor leading team members on-time job completion.
Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures.
Excellent communication and listening skills.
Very helpful , patient and caring
Provide leadership and vision which drives teams to meet goals.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Subway
9500 Euclid Ave, Cleveland OH, 44195
08.2023 - Current
- Improved team productivity by implementing efficient scheduling and task delegation.
- Enhanced employee satisfaction through regular performance feedback and recognition initiatives.
- Streamlined operational processes for increased efficiency and reduced waste.
- Developed staff training programs to improve skillsets and overall team performance.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
Phlebotomist
Metro Health Hospital
10 Serverance Cir, Cleveland Heights, OH 44118
03.2023 - 12.2023
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
Packer
Amazon
21500 Emery Rd , North Randal OH , 44128
06.2022 - 08.2023
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
PCNA
A Hand In Need LLC
Euclid Ave , Cleveland OH
03.2020 - 08.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Education
2165120076 -
Regent High School
Cleveland, OH06.2023
Skills
- Sales Strategies
- Employee Training
- Rules Enforcement
- Policy Enforcement
- Team leadership
- Staff scheduling
Certification
•BLS License
•Phlebotomy License
Timeline
Shift Lead Manager
Subway
08.2023 - Current
Phlebotomist
Metro Health Hospital
03.2023 - 12.2023
Packer
Amazon
06.2022 - 08.2023
PCNA
A Hand In Need LLC
03.2020 - 08.2022
2165120076 -
Regent High School