Anna Frances Hankes
Birmingham,AL
Overview
3
3
years of professional experience
Work History
Server
Tre Luna Catering Company
03.2022 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cleared tables, maintaining a clean and orderly dining area for an enjoyable guest experience.
- Set up for catering events, served clients, and attended to their needs.
Receptionist
All Creatures Pet Hospital
06.2020 - 08.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials and cleaned facilities.
- Checked patients in, documented patient weight, and communicated the needs of the patient to doctors on staff.
Education
Bachelor of Arts - Psychology And Counseling
Auburn University
Auburn, AL05.2027
High School Diploma -
John Carroll Catholic High School
Birmingham, AL05.2023
Skills
- Highly motivated
- Follows delegated tasks well
- Strong leadership skills
- Responsible
- Approachable
- Outgoing
- Skilled Communicator
Accomplishments
Auburn University Dean's List (2023)
National Honor Society (2022-2023)
AP Scholar With Distinction Award (2023)
Spanish Honor Society (2023)
Mu Alpha Theta Math Honor Society (2022-2023)
National Spanish Exam Honorable Mention (2022)
Leadership and Involvement
Chi Omega Sorority (2023-Present)
Saint Michael Catholic Campus Ministry (2023-Present)
Beat Bama Food Drive Committee (2024-Present)
National Honor Society (2022-2023)
- Officer (2023)
John Carroll Cheer Team (2019-2023)
Sodality Women's Club (2019-2023)
- Officer (2023)
Sports Leader Club (2021-2023)
Campus Ministry (2022-2023)
Carroll Students Modeling Christ Service Organization (2018-2022)
Additional Information
90 Hours of Service with Food For Our Journey and Our Lady of Sorrows Catholic Church.
- Cleaned and reorganized less fortunate schools and churches
- Packaged and bagged food to be delivered to those in need
- Visited with people experiencing homelessness and offered them care packages during cold winter months
Timeline
Server
Tre Luna Catering Company
03.2022 - 08.2023
Receptionist
All Creatures Pet Hospital
06.2020 - 08.2023
Bachelor of Arts - Psychology And Counseling
Auburn University
High School Diploma -
John Carroll Catholic High School
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