Rita Underwood-Morgan
Jacksonville,FL
Summary
Dynamic professional with a proven track record at Huddle House, adept in time management and highly motivated. Excelled in leading teams to surpass targets, enhancing operational efficiency by implementing targeted improvements. Skilled in fostering a positive work environment and mentoring staff, demonstrating exceptional attention to detail and organizational abilities.
Overview
19
19
years of professional experience
Work History
Server
Up the Creek
04.2006 - 02.2007
- Handled multiple orders concurrently during peak times to ensure swift and precise fulfillment.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
Line Cook
Grumpy's Restaurant
11.2024 - Current
- Handled multiple orders concurrently during peak times to ensure swift and precise fulfillment.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
Server
Waffle House
10.2016 - 10.2024
- JDemonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Arbys
05.2012 - 10.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Area Manager
Huddle House
07.2007 - 01.2012
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
Education
Associates - Accounting
George C Wallace Community College
Dothan, AL12.1992
Diploma - Academics
Abbeville High School
Abbeville Alabama 05.1989
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
Timeline
Line Cook
Grumpy's Restaurant
11.2024 - Current
Server
Waffle House
10.2016 - 10.2024
Assistant Manager
Arbys
05.2012 - 10.2016
Area Manager
Huddle House
07.2007 - 01.2012
Server
Up the Creek
04.2006 - 02.2007
Associates - Accounting
George C Wallace Community College
Diploma - Academics
Abbeville High School
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