AnnaGrace Kumpe-Crace
Plano,TX
Summary
Hands-On General Manager | Entrepreneurial Leader | Team Builder
Dynamic General Manager with deep operational expertise and leadership experience rooted in growing and managing 5th Street Inc., a successful family-owned business. Passionate about building strong teams, improving customer experiences, and implementing cost-effective systems that drive repeat business and long-term profitability.
Thrives in fast-paced, hands-on environments where adaptability, strategic thinking, and a people-first mindset are essential. Brings a blend of entrepreneurial drive and practical management skills, with a focus on sustainable growth and a positive workplace culture.
Overview
4
4
years of professional experience
Work History
General Manager
Family Business 5th Street Inc.
11.2020 - Current
- Managed budget implementations, employee reviews, training and schedules.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Plano Senior High School
Plano Tx05-2022
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Customer relations
- Expense control
- Proficient in Microsoft Office Suite
- Staff training
- Marketing
Timeline
General Manager
Family Business 5th Street Inc.
11.2020 - Current
High School Diploma -
Plano Senior High School
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