Annah Munzaa
Melissa
Summary
Proven Administrative Assistant with a track record of enhancing office operations through expert handling of customer inquiries and robust data management at Kodiak Expediting LLC. Excels in customer service and computer skills, significantly improving client satisfaction and data accuracy. Demonstrates a commitment to confidentiality and efficiency, mastering office administration tasks to support company objectives.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Kodiak Expediting LLC
04.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative-assistant
Coppell Logistics LLC
04.2017 - 04.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
No Degree - Health Administration
Western Governors University
Salt Lake City, UT02-2026
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
Kodiak Expediting LLC
04.2022 - Current
Administrative-assistant
Coppell Logistics LLC
04.2017 - 04.2022
No Degree - Health Administration
Western Governors University
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