ANNAHI RAMIREZ
Madison
Summary
I claim to have roughly two years of experience in customer service and am majoring in business, expecting to receive my associate's degree in May 2025. I have computer job experience, handling customer service, appointment scheduling, and payment processing. I have future career aspirations of working in loss prevention and security management and I am deeply willing to learn the different challenges that accompany asset protection. Due to my work ethic, I am able to develop strong adaptability and collaboration skills in very quick order. I am incredibly committed to successfully sponsoring the best practices in effective asset protection while securing customers’ safety during shopping. I am exceptionally keen to align myself with your organization, as I hope to advance professionally as an asset protection specialist while simultaneously making meaningful contributions through fresh perspectives that focus on continuous innovation.
Overview
3
3
years of professional experience
Work History
Online Reseller
Shoplify
31 Greene St, New York, NY 10012, United States
01.2026 - Current
- Curated product listings to boost customer engagement and increase sales.
- Optimized inventory management processes, improving stock accuracy and minimizing fulfillment delays.
- Developed marketing strategies using social media platforms to enhance brand visibility and expand reach.
- Analyzed sales data to identify trends, inform product selection, and optimize pricing strategies.
Customer service
El Primo Concrete and More
Madison
06.2023 - Current
- Excelled in customer service by enhancing client satisfaction and resolving 90% of complaints swiftly. Boosted repeat business by 30% through exceptional service and prompt response to inquiries.
- Provided exceptional customer service while negotiating payment arrangements within company guidelines.
- Generated reports for customer service issues and repair records.
Asset Protection Coordinator
Bass Pro Shops
Opry Mills Dr, Nashville, TN 37214
08.2025 - 01.2026
- Developed and implemented loss prevention strategies to minimize shrinkage and enhance asset security.
- Reduced inventory loss by implementing asset protection measures.
- Analyzed surveillance footage to identify suspicious activities and recommend corrective actions.
- Conducted routine audits of inventory and assets to ensure compliance with safety standards.
- Coordinated with law enforcement on theft and fraud investigations, ensuring accurate documentation.
- Documented incidents of crime, burglary, and theft for internal and external review.
Apparel Associate
Bass Pro Shops
Nashville
08.2024 - 08.2025
- As a Bass Pro Apparel Outfitter, I represented the company brand and positively contributed to my customers with my strong customer service skills and maintained a good shopping atmosphere throughout. Besides welcoming customers accurately and on time, I assisted their every need and showed them how to use the items being offered. In compliance with the policies of the company, I followed the standards of the displays and controlled inventory according to the merchandising policies.
- Trained new associates on store policies, customer service standards, and operational procedures.
Customer service
Cypress Wash N Dry
Madsion
05.2023 - 11.2023
- Assisted customers with machine operations, answered inquiries, and ensured cleanliness and safety of machines.
Education
Associate of Science - Business
Nashville State Community College
Madison, TN05-2027
High School Diploma -
Hunter Lane High Scool
Madsion, TN01-2023
Skills
- Digital marketing proficiency
- Marketing
- Promotional strategies
- Brand building
- Loss prevention
- Problem-solving
- Organization
- Leadership
- Active listening
Accomplishments
Enrolled in college at 17 and graduated high school one year early.
Languages
English
Professional
Spanish
Professional
Timeline
Online Reseller
Shoplify
01.2026 - Current
Asset Protection Coordinator
Bass Pro Shops
08.2025 - 01.2026
Apparel Associate
Bass Pro Shops
08.2024 - 08.2025
Customer service
El Primo Concrete and More
06.2023 - Current
Customer service
Cypress Wash N Dry
05.2023 - 11.2023
Associate of Science - Business
Nashville State Community College
High School Diploma -
Hunter Lane High Scool