Annaica Charles
Orlando,FL
Summary
Versatile and dynamic professional with a background in security and customer service, notably at Allied Universal Security Services. Excelled in emergency response and risk assessment, enhancing safety and operational efficiency. Skilled in CCTV surveillance and fostering positive customer interactions. Proven ability to communicate effectively in English, French, and Haitian Creole, demonstrating superior customer service and physical fitness.
Phlebotomy skilled training
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Home Depot
Customer Service Department/cashier
11.2022 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Warehouse Worker
Amazon
11.2020 - 01.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Education
Certificate Of Technical Studies - Phlebotomy
Phlebotomy Orlando Online
750 S Orange Blossom Trail Suite 205, Orlando FL, 11.2024
Certificate Of Technical Studies - Medical Technicians
Elite Medical Academy
2600 E Bay Dr Suite 210, Largo, FL 33771, USA10.2024
Certificate - HHA,CPR
Dynamic School
West Colonial 07.2022
High School Diploma -
Wekiva High School
Apopka, FL05.2022
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Customer Service
- Phlebotomist
Certification
Medical technicians,
Phlebotomist,
HHA,
CPR,
Security,
Languages
French,Haitian creole,English
Native or Bilingual
Timeline
Security Officer
Allied Universal Security Services
08.2024 - Current
Home Depot
Customer Service Department/cashier
11.2022 - 07.2024
Warehouse Worker
Amazon
11.2020 - 01.2022
Certificate Of Technical Studies - Phlebotomy
Phlebotomy Orlando Online
Certificate Of Technical Studies - Medical Technicians
Elite Medical Academy
Certificate - HHA,CPR
Dynamic School
High School Diploma -
Wekiva High School